Social Services Program Coordinator (PCN 069145)

State of Alaska•Anchorage, AK

1d•Onsite

About The Position

This position reviews statewide child welfare programs to ensure children’s safety and the quality of services provided. It evaluates the work of social workers, children’s services specialists, and supervisors for compliance with policy, best practices, and state and federal requirements. The role also gathers input from community partners, including the judicial system, tribal organizations, service providers, caregivers, and program participants to identify systemic issues, recommend improvements, and provide technical support to strengthen program performance. The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values. Joining our team will provide you with the satisfaction of working with a dynamic, diverse, and high performing team while simultaneously having a positive impact on the team as well as the families of Alaska. Your first twelve months in the agency are probationary and considered a training period, with formal virtual training and on-the-job training with your supervisor and with other colleagues.

Requirements

Any combination of education and/or experience that provides the applicant with competencies in Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
Social Services: Knowledge of the concepts, principles, theories, practices, and current trends in social services used in the planning, design, implementation, and/or evaluation of programs that provide a broad range of social supports to individuals, families, and communities.
Equivalent to those typically gained by: Any combination of preparatory post-secondary education and/or professional level experience providing, developing, administrating, or managing social/health services or social/health service programs.
Valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check.
Ability to attend multiple training courses normally located in Anchorage.

Responsibilities

Reviews statewide child welfare programs to ensure children’s safety and the quality of services provided.
Evaluates the work of social workers, children’s services specialists, and supervisors for compliance with policy, best practices, and state and federal requirements.
Gathers input from community partners, including the judicial system, tribal organizations, service providers, caregivers, and program participants to identify systemic issues, recommend improvements, and provide technical support to strengthen program performance.