Social Services Coordinator

Compassus•Muskogee, OK

2d•Onsite

About The Position

The Social Services Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. Working under the supervision of a Licensed Master of Social Worker (LMSW) in hospice, the Social Services Coordinator collaborates with the hospice team to improve the quality of life for patients receiving end-of-life care. S/he follows the Plan of Care established offers emotional support, coordinates community resources, and communicates needs of hospice patients to the supervising LMSW.

Requirements

Bachelor’s degree in Social Work from an institution accredited by the Council on Social Work Education, or a Bachelor's degree in psychology, counseling, or related field and one (1) year of social work in a healthcare setting.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties.
Strong written and verbal communications.
Ability to understand, read, write, and speak English.
Articulates and embraces integrated healthcare at home philosophy.
Compassionate and empathetic approach to end-of-life care.
Knowledge of community resources and social services.
Clinical experience or training related to death, dying, and bereavement.
Strong organizational and time management skills.
Must be able to work a flexible schedule to include nights and weekends.

Nice To Haves

Previous experience in hospice, palliative care, or a healthcare setting preferred.

Responsibilities

Follows the established Plan of Care providing support to meet the emotional, social, and practical needs of patients and families.
Collaborates with the hospice team to support the development of individualized care plans tailored to the unique needs of each patient.
Provides emotional support to patients and their families, fostering a compassionate, and understanding environment.
Assists individuals in coping with grief, loss, and the emotional challenges associated with end-of-life care.
Identifies and coordinates community resources and support services to address the social and practical needs of patients and families.
Establishes and maintains relationships with local organizations to enhance the availability of resources.
Facilitates discussions around end-of-life expectations, ensuring patient preferences and goals of care are respected.
Collaborates with the hospice team to communicate and document patient preferences effectively.
Provides education to patients and families about available social services, community resources, and the hospice care process.
Advocates for the needs and preferences of patients and families within the hospice team and with external service providers.
Maintains accurate and timely documentation of social services directed by the Plan of Care.
Collaborates and provides regular reports to the LMSW regarding patient status, resource utilization, and other relevant metrics.
Supports psychosocial needs and emergencies, by providing emotional comfort and support to patients and their families.
Collaborates with appropriate agencies and authorities to ensure the safety and well-being of patients.
Performs other duties as assigned.