Social Services Associate (PCN 069132)

State of AlaskaAnchorage, AK
Onsite

About The Position

This position is a member of the centralized, Placement Search and Support Unit and will be responsible for most aspects of searching for placements and supporting caregivers. This position provides robust customer service and support for caregivers and is responsible for searching for and securing placements for children. The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Requirements

  • Valid Alaska driver's license
  • Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
  • Child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
  • One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.
  • Applicant is requested to submit a copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
  • Applicant is requested to submit a list of three (3) professional references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
  • Must certify that they have a legal right to accept employment in the United States.

Nice To Haves

  • Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
  • Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
  • Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.

Responsibilities

  • Searching for placements for children
  • Supporting caregivers
  • Providing robust customer service and support for caregivers
  • Securing placements for children

Benefits

  • Insurance Benefits
  • Retirement Benefits
  • Paid Leave
  • Twelve paid holidays per year
  • Mileage reimbursement is available when a personal vehicle is used for work-related matters.
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