Payroll Services Supervisor (PCN 10-0208)

State of Alaska•Juneau, AK

1d•Hybrid

About The Position

The Department of Natural Resources (DNR), Support Services Division is recruiting for a Payroll Services Supervisor. This position is in the Confidential Bargaining Unit at a range 17. This position is open to Alaska Residents only. DNR is building its payroll team and the Payroll Services Supervisor will lead that effort. As DNR's senior technical payroll authority, you will be responsible for ensuring accuracy and compliance, teaching and developing staff, managing the full scope of payroll actions, serving as the escalation point for discrepancies and grievances, and building cross-agency partnerships.

Requirements

Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Personnel and Human Resources: Knowledge of hiring, classification, benefits, labor relations, negotiation, and Federal, state, and local employment regulations.
Supervision: Plans, distributes, and monitors work assignments; sets task priorities; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner. Assignments include the authority and responsibility to recommend or independently take action to employ (i.e., appoint, transfer, promote), discipline or discharge, or adjudicate grievances of direct reports.
Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
Any combination of preparatory post-secondary education and/or progressively responsible experience in payroll services, human resource management, business administration, supporting management in running an organization/enterprise or supporting professionals working in human resources (such as recruitment, payroll, classification and compensation, employee and labor-management relations, employer provided benefit programs, employment law compliance, or employee training).

Nice To Haves

Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
Professionalism: Consistently displays the collection of competencies and skill expected of a professional. Professionalism is defined by its key behaviors including being accountable for actions and assigned projects; practicing efficient work habits to effectively manage time and workload; clearly communicating and expressing thoughts and ideas in writing and in person; possessing the ability to understand how non-verbal communication impacts the workplace; working effectively as part of a team to achieve productive outcomes; and consistently demonstrating, emotional intelligence, integrity, and ethical behavior.
Developing Others: Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.

Responsibilities

Ensuring all department positions are paid on time and in full compliance with state law, Personnel Rules, the Alaska Administrative Manual, and collective bargaining agreements.
Teaching and developing staff, coaching, building technical competency, and translating complex rules into clear practice.
Managing the full scope of payroll actions: Appointments, promotions, separations, acting status, step placements, supervisory differentials, leave adjustments, retroactive corrections, EFF and seasonal onboarding surges, and end-of-year processing.
Investigating and resolving pay discrepancies, Notices of Pay Problems, and grievances in coordination with DNR divisions and the Department of Administration.
Functioning as DNR’s primary technical liaison with the Division of Personnel, Statewide Payroll Services, Retirement & Benefits, and Labor Relations.