Social Services Associate (On-call/Non-perm PCN 26N26004)

State of Alaska • Fairbanks, AK

2d • Onsite

About The Position

This position is open to Alaska Residents only. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for on-call non-permanent Social Services Associate located in Fairbanks, Alaska. As a Social Services Associate, you will work closely with families and children, helping to provide services that will enhance families' capacities and to help them realize their potential. This position is clerical support with an emphasis on customer service.

Requirements

• Valid Alaska driver's license.
• Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
• Child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
• One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.
• Must fill in the Education section of the application.
• Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.
• Work experience needed to meet the minimum qualifications must be documented in the application.
• Applicants must certify that they have a legal right to accept employment in the United States.

Nice To Haves

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Customer/Quality Focus: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
• Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Responsibilities

• Provide administrative support for a team of Community Care Licensing Specialists.
• Work closely with families and children, helping to provide services that will enhance families' capacities and to help them realize their potential.
• Clerical support with an emphasis on customer service.

Benefits

• Mileage reimbursement is available when a personal vehicle is used for work-related matters.
• Opportunities for travel.
• Work with the public, resource families, and Protective Services Specialists.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree