Program Coordinator 2 (PCN 07-1026)

State of Alaska•Juneau, AK

1d•Onsite

About The Position

This position is for a Program Coordinator 2 within the Department of Labor and Workforce Development, Division of Workers' Compensation, located in Juneau. The role is part of the Division’s leadership team and involves leading the day-to-day administration of several statewide workers’ compensation programs, including the Fishermen’s Fund, Benefits Guaranty Fund, Second Injury Fund, Self-Insurance, and Annual Reporting. The position requires supervising staff, setting priorities, reviewing work, and ensuring decisions are accurate, timely, and consistent with law and policy. Responsibilities include reviewing claims, petitions, applications, and other program issues that require sound judgment and careful analysis. The role also involves extensive use of Excel and other systems to analyze large datasets, track trends, reconcile information, and support program and fiscal decision-making. Additionally, the Program Coordinator will draft reports, correspondence, and other formal materials, help lead system improvements, and represent the division in meetings with agencies, stakeholders, and the public. The Division of Workers' Compensation aims to protect Alaska’s workers and employers by ensuring the fair, efficient, and predictable delivery of benefits at a reasonable cost to employers. This position supports that mission through program oversight, sound fiscal stewardship, and continuous improvement.

Requirements

Competency in Supervision: Plans, distributes, and monitors work assignments; sets task priorities; evaluates work performance and provides feedback; ensures appropriate selection, utilization, and development of staff, treating them fairly and equitably. Includes authority to recommend or independently take action to employ, discipline, or discharge direct reports, or adjudicate grievances.
Competency in Written Communication: Writes clearly, concisely, and in an organized and convincing manner for the intended audience.
Competency in Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
Competency in Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
Competency in Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
Competency in Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
Competency in Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
Training from an accredited college or university in any field and/or progressively responsible professional experience developing, planning, coordinating, and implementing a program, project, business, organization, or major components of a program, including having administrative authority over the program/project funding, staff, and/or overall operations.

Nice To Haves

Experience with the Fishermen’s Fund, Benefits Guaranty Fund, Second Injury Fund, Self-Insurance, and Annual Reporting programs.
Experience analyzing large datasets and supporting fiscal decision-making.
Experience drafting formal reports and correspondence.
Experience representing a division in meetings with agencies, stakeholders, and the public.

Responsibilities

Lead the day-to-day administration of statewide workers’ compensation programs (Fishermen’s Fund, Benefits Guaranty Fund, Second Injury Fund, Self-Insurance, and Annual Reporting).
Supervise staff, set priorities, review work, and ensure decisions are accurate, timely, and consistent with law and policy.
Review claims, petitions, applications, and other program issues requiring sound judgment and careful analysis.
Analyze large datasets, track trends, and reconcile information using Excel and other systems to support program and fiscal decision-making.
Draft reports, correspondence, and other formal materials.
Help lead system improvements.
Represent the division in meetings with agencies, stakeholders, and the public.