Social Services Manager (6367)

THE SALVATION ARMY•Athens, GA

8d•$23 - $23•Onsite

About The Position

This position is responsible for managing, performing, planning, coordinating, and monitoring the day-to-day operations of a Social Service Program such as Transitional Living, Homeless Services, Emergency Services, and Crisis Intervention Services. The role involves developing, implementing, and evaluating program operations and services, supervising all program staff, and ensuring work complies with established policies, procedures, and local, state, and federal regulations. Additionally, the position requires researching and preparing grant proposals, securing program funding, and preparing and monitoring program expenditures in compliance with the program budget.

Requirements

Bachelor’s degree from an accredited college or university in social work or a related field.
Three (3) years progressively responsible experience coordinating and supervising program services.
Experience in the management of similar operations for which this position is responsible.
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Valid State Driver’s License.

Responsibilities

Supervises the Social Services Caseworker, ensuring responsive provision of emergency financial assistance services at The Salvation Army Athens location according to current professional case management standards.
Ensures appropriate documentation of client services and support materials for financial resources offered to clients meets contractual standards.
Ensures representation of The Salvation Army of Athens is managed at community poverty and financial assistance collaborations.
Develops and maintains standardization of quality of programming across all social services programs at the Corps through standardization of program design, program components, case management practices, and the client record supervisory review structure.
Conducts needs assessment activities in the areas of homelessness, substance abuse, family violence, child abuse, and other social concerns, including direct research and meta-analysis of existing needs assessments for all communities served through The Salvation Army.
Trains, assists with supervision, evaluates, and terminates employees of all social service staff.
Instructs and trains staff in the proper methods and procedures for conducting work.
Monitors work for compliance with established program policies, procedures, standards, and regulations.
Conducts performance evaluations of the House of Hope staff and all social service staff.
Ensures Corps program grants are properly prepared and submitted, and that follow-through requirements are executed properly.
Facilitates standardization of program design and program components, in conjunction with Residential living staff.
Oversees the development, implementation, and review of standard operating procedures for all social service programs.