Social Services Manager

Cascadia EE LLC•Seattle, WA

About The Position

The Social Services Manager advocates for residents, protects vulnerable residents, and works to ensure their best interests are observed while helping them find remedies to their situations. The role assesses residents’ psychosocial status in relation to illness and environment, develops person-centered interventions, and maintains clinical documentation for residents referred to social work. It also provides information and coordinates referrals related to practical and environmental needs, connects residents and families with community agencies and services, and serves as a liaison between them and those agencies. The Social Services Manager collaborates with facility coworkers and the care team, participates in care planning and case conferences, and helps physicians and other team members understand social and emotional factors affecting residents’ health. The role establishes behavior monitoring and interventions to support quality care and reduce or alleviate the need for medication, addresses behaviors to prevent harm, participates in discharge planning, advises on post-discharge needs, and coordinates medication reviews to determine gradual dose reduction to the lowest possible dose. All Cascadia Healthcare employees must submit to and be cleared through the applicable state background-check requirements before having contact with patients or residents.

Requirements

  • Bachelor’s or Master’s degree in social work.
  • LCSW, LSW, or MSW license required.
  • Valid driver’s license required.
  • Good verbal and written communication skills.
  • Good organizational skills.

Nice To Haves

  • Experience in post-acute or skilled nursing.

Responsibilities

  • Advocate for residents, protect vulnerable residents, and help them find remedies to their situations.
  • Assess residents’ psychosocial status in relation to their illness and environment, and communicate findings to the registered nurse.
  • Conduct social evaluations and plan person-centered interventions based on evaluation findings.
  • Maintain clinical documentation for all residents referred to social work.
  • Provide information and coordinate referrals for residents and families regarding practical and environmental needs.
  • Provide information about community agencies and other available services.
  • Serve as a liaison between residents or families and community agencies.
  • Maintain collaborative relationships with facility coworkers to support resident care.
  • Participate as required in developing the total plan of care and in case conferences for residents referred to social services.
  • Help physicians and other team members understand significant social and emotional factors related to residents’ health problems.
  • Establish behavior monitoring and interventions to provide quality care and reduce or alleviate the need for medication.
  • Address resident behaviors to prevent harm to residents or others.
  • Participate actively in discharge planning and advise on residents’ practical and environmental needs after discharge.
  • Coordinate medication regimen reviews to determine gradual dose reduction to the lowest possible dose.
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