Social Services Director

OakView Health Center•Thousand Oaks, CA

About The Position

The Social Services Director ensures that residents’ medically related emotional and social needs are met and maintained individually, in accordance with facility policies and procedures and current federal and state guidelines and regulations. The position serves as the licensed Social Worker for the Health Center at Oakview, which includes a CMS 5-Star Rated skilled nursing center, Assisted Living, and Memory Care community. The Director develops resident social histories and assessments, supports residents and families through transitions, helps resolve concerns, and contributes to care planning and coordination. The role also oversees behavior-management functions, supports admissions and discharges, connects residents and families with community resources, advocates for residents’ rights, and completes required documentation while maintaining confidentiality.

Requirements

At least 3 years of experience in a hospital or skilled nursing setting.
Excellent oral, written, and interpersonal skills.
Professional manner and ability to handle stressful situations.
Experience with Title 22 and OBRA regulations, including Medicare, PPS, MDS, care planning, and HIPAA.
Ability to multitask, prioritize effectively, and work closely with residents, families, and staff.
Bachelor’s degree in Social Work, Gerontology, or a related field.
Computer proficiency with Microsoft Word, Excel, and PowerPoint.

Nice To Haves

At least 5 years of experience is preferred.
Master’s degree preferred.

Responsibilities

Develop comprehensive social histories and assessments that identify resident problems, strengths, special needs, preferences, and care-plan implications.
Assist residents and families with transitions into the facility and orient them to services, limitations, and resident rights.
Mediate concerns or conflicts involving residents, families, care and treatment, admissions, discharges, physician care, or other issues affecting residents.
Participate in individual care-plan development, including social-services goals and approaches.
Coordinate resident care services and assess ongoing needs by attending care-plan, rehabilitation, resident/family, departmental, policy-review, and quality-assurance meetings.
Ensure Advanced Directives are completed, maintained, and included in resident charts.
Coordinate the Health Center Behavior Management committee, policies, and documentation.
Assist with Health Center admissions and assessments.
Coordinate discharges and transfers to support appropriate and continuous care.
Develop discharge plans with residents, families, and multidisciplinary staff.
Maintain positive relationships with residents, families, physicians, community leaders, state and federal surveyors, hospital case managers, and other professionals.
Identify and provide referrals to agencies and community resources for residents and families.
Coordinate support groups, participate in policy decisions affecting resident life, and advocate for residents’ rights.
Complete mandatory documentation in a timely manner as required by applicable regulations.
Maintain the confidentiality of admissions information and resident records in accordance with HIPAA and the community’s Code of Ethics.
Follow assigned duties and safety procedures.