Social Services Coordinator

Ravenwood Specialty Care • Waterloo, IA

12d

About The Position

Care Initiatives is seeking a compassionate Social Services Coordinator to provide comprehensive support to residents and their families throughout their healthcare journey. The role focuses on residents’ psychosocial needs, emotional well-being, care planning, discharge transitions, and connections to community resources. The coordinator works with the care team to improve residents’ quality of life and outcomes, and supports engagement with residents, families, the community, and referral partners.

Requirements

• Bachelor’s degree in social work, gerontology, or a related health and human services field, including sociology, special education, rehabilitation, counseling, or psychology.
• Ability to obtain a Licensed Social Worker (LSW) credential.
• At least one year of supervised social work experience in a healthcare setting working directly with individuals.
• Interpersonal and communication skills that support positive and effective communication and accurate, timely completion of work.
• Strong commitment to helping others and consistently treating them with empathy, respect, patience, and discretion.

Responsibilities

• Assess residents’ psychosocial needs and complete social histories.
• Complete assigned MDS sections accurately and on time.
• Document care plans, progress, and follow-up in accordance with regulations.
• Provide counseling and emotional support to residents and families.
• Support residents and families with adjustment, rights, and orientation.
• Assist with discharge planning and care transitions.
• Coordinate referrals and serve as a liaison with community resources.
• Partner with the care team to enhance quality of life and outcomes.
• Plan and support resident, family, and community engagement activities.
• Promote facility programs and services to referral partners.

Benefits

• Competitive wage.
• Medical, dental, and vision benefit options for eligible employees.
• 403(b) retirement savings plan.
• Paid time off (PTO).
• Referral bonus program.
• Tuition reimbursement and company-paid training and education.
• Digital wallet access to earned pay.

What This Job Offers

• Job Type: Full-time