Social Services Coordinator

Care Initiatives • New London, IA

3d

About The Position

New London Specialty Care, a 46-bed long-term care skilled nursing community in New London, Iowa, is hiring a full-time, day-shift Social Services Coordinator. The role provides comprehensive social services to residents and their families throughout their healthcare journey, supporting psychosocial needs, quality of life, and care transitions. The coordinator works with residents, families, the care team, referral partners, and community resources. Care Initiatives operates more than 40 skilled nursing communities across Iowa and emphasizes compassionate, inclusive care.

Requirements

• Bachelor’s degree in social work, gerontology, or a related health and human services field, including sociology, special education, rehabilitation, counseling, or psychology.
• Ability to obtain a Licensed Social Worker (LSW) credential.
• At least one year of supervised social work experience in a healthcare setting, working directly with individuals.
• Interpersonal and communication skills to communicate positively and effectively while completing work accurately and on time.
• Strong commitment to helping others and treating them with empathy, respect, patience, and discretion.

Responsibilities

• Assess residents’ psychosocial needs and complete social histories.
• Complete assigned MDS sections accurately and on time.
• Document care plans, progress, and follow-up in accordance with regulations.
• Provide counseling and emotional support to residents and families.
• Support residents and families with adjustment, rights, and orientation.
• Assist with discharge planning and care transitions.
• Coordinate referrals and serve as a liaison with community resources.
• Partner with the care team to enhance quality of life and outcomes.
• Plan and support resident, family, and community engagement activities.
• Promote facility programs and services to referral partners.

Benefits

• Competitive wage.
• Medical, dental, and vision benefits for eligible employees.
• 403(b) retirement savings plan.
• Paid time off (PTO).
• Referral bonus program.
• Tuition reimbursement and company-paid training and education.
• Digital wallet access to pay as earnings accrue.

What This Job Offers

• Job Type: Full-time