Social Services Coordinator

Care Initiatives • New London, IA

1d

About The Position

Care Initiatives is hiring a full-time, day-shift Social Services Coordinator to support residents and their families throughout their healthcare journey at one of its skilled nursing communities in Iowa. The role focuses on assessing residents’ psychosocial needs, providing counseling and emotional support, assisting with care transitions, and collaborating with the care team and community resources to promote residents’ quality of life and outcomes.

The coordinator also supports resident, family, and community engagement, and promotes facility programs and services to referral partners. Care Initiatives describes its mission as providing exceptional care and support at every stage of the healthcare journey.

Requirements

• A bachelor’s degree in social work, gerontology, or a related field within health and human services, including fields such as sociology, special education, rehabilitation, counseling, or psychology.
• Ability to obtain a Licensed Social Worker (LSW) credential.
• At least one year of supervised social work experience in a healthcare setting working directly with individuals.
• Interpersonal and communication skills demonstrating the ability to communicate positively and effectively while completing work accurately and on time.
• A strong commitment to helping others and consistently treating them with empathy, respect, patience, and discretion.

Responsibilities

• Assess residents’ psychosocial needs and complete social histories.
• Complete assigned MDS sections accurately and on time.
• Document care plans, progress, and follow-up in accordance with regulations.
• Provide counseling and emotional support to residents and families.
• Support residents and families with adjustment, rights, and orientation.
• Assist with discharge planning and care transitions.
• Coordinate referrals and act as a liaison with community resources.
• Partner with the care team to enhance quality of life and outcomes.
• Plan and support resident, family, and community engagement activities.
• Promote facility programs and services to referral partners.

Benefits

• Competitive wage.
• Medical, dental, and vision benefit options for eligible employees.
• 403(b) retirement savings plan.
• Paid time off (PTO).
• Cash rewards through the referral bonus program.
• Company-paid training and education through tuition reimbursement.
• Digital Wallet Access, allowing employees to get paid as they earn.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level