Remote | Social Services & Case Management Workflow Specialist — $45–$65/hour

24-Mag•New York, NY

19h•Remote

About The Position

We are sharing a specialised part-time consulting opportunity for professionals experienced in social work, case management, behavioral health support, social-services documentation, community programs, and structured human-services workflows. This role supports current and upcoming remote consulting opportunities focused on structured social-services workflow review, case documentation, assessment materials, service planning, referral coordination, program reporting, and high-quality project execution. Selected professionals will apply their social work and human-services expertise to review realistic case and program scenarios, evaluate documentation requirements, prepare structured written outputs, and support accurate, evidence-based social-services workflow tasks.

Requirements

3+ years of experience in social work, case management, behavioral health, medical social work, protective services, school social work, nonprofit programs, community services, policy work, or human-services administration.
Experience in one or more areas such as clinical social work, hospital social work, oncology, palliative care, behavioral health, child protective services, adult protective services, juvenile justice, substance-use programs, mental-health services, or macro social work.
Familiarity with tools and systems such as Salesforce Nonprofit, Apricot, Bonterra, DocuSign, SharePoint, Box, case-management systems, EHR-adjacent systems, or similar human-services platforms.
Comfort reading and preparing social-services artifacts such as case notes, assessments, service plans, referrals, progress reports, grant reports, outcome reports, program narratives, and case summaries.
Strong analytical thinking and written communication skills.
Ability to translate social work practice and program workflows into clear, structured task documentation.
A degree or professional background in social work, psychology, counseling, public health, human services, nonprofit administration, public administration, sociology, community development, or a related field is helpful.
LCSW, LMSW, MSW, BSW, or equivalent social work licensure or training is highly relevant.
Equivalent practical experience in case management, social-services documentation, behavioral health support, community programs, or human-services administration is also highly relevant.

Nice To Haves

Experience at a hospital system, county human services department, child or adult protective services agency, behavioral-health organization, major nonprofit, school system, or community services organization.
Familiarity with clinical documentation, case planning, service coordination, referral workflows, outcome reporting, program administration, or grant reporting.
Experience preparing or reviewing case notes, assessments, service plans, progress reports, referral documentation, grant reports, program narratives, or outcome summaries.
Background in medical social work, behavioral health, protective services, juvenile justice, school social work, substance-use programs, community organizing, or policy work.
Strong attention to detail in case-file-heavy, documentation-heavy, and service-focused environments.

Responsibilities

Review social-services scenarios involving case notes, client assessments, service plans, referrals, progress reports, and support documentation.
Evaluate case materials against source records, required fields, program requirements, and documented service goals.
Support structured review of clinical, medical, behavioral health, protective services, school-based, juvenile justice, or community support workflows.
Identify missing information, documentation gaps, service coordination needs, and expected case review outcomes.
Review scenarios involving care coordination, referral tracking, resource navigation, safety planning, program participation, and outcome documentation.
Evaluate service plans, progress notes, program records, and referral materials against defined criteria and source materials.
Support structured review of hospital social work, county human services, nonprofit programs, behavioral-health services, or community-based support workflows.
Prepare clear written explanations for social-services decisions based on source materials and verifiable criteria.
Review macro social work and program administration scenarios involving grant reports, outcome reports, program narratives, community services, and policy-related documentation.
Support structured review of materials connected to Salesforce Nonprofit, Apricot, Bonterra, DocuSign, SharePoint, Box, or similar social-services systems.
Translate social work and human-services workflows into clear task documentation, review criteria, and structured written outputs.
Maintain accuracy, consistency, and professional judgment across submitted work.