Social Service Aide

County of Shasta•Redding, CA
•Onsite

About The Position

Under general supervision, the Social Service Aide assists Social Workers by performing specifically designated tasks related to the improvement of family functioning and child and adult services; and performs related work as required. In Children’s Services the Social Service Aide is responsible for conducting visitation for children placed in foster care with parents, siblings, relatives, and other important connections. This includes scheduling, supervising, and documenting visits. Social Service Aides may provide coaching or parenting education during visits. Additional duties may include but are not limited to transporting clients, cleaning visitation rooms and items, laundry, and assisting social workers with designated tasks.

Requirements

  • Basic rules and regulations regarding In-Home Supportive Services, child abuse reporting, and Welfare and Institution Codes
  • Basic community resources useful to clients served, acceptable housekeeping and homemaking standards, including the methods, materials and equipment used in general housekeeping work
  • Basic methods and attitudes involved in the in-home care of physically ill, handicapped, or disabled persons and adequate food preparation with limited kitchen equipment.
  • Interview persons to obtain a variety of information applicable to the provision of social services
  • Understand and accept differences in human behavior resulting from cultural, economic or other forms of deprivation
  • Effectively instruct physically and mentally disabled adults in parenting and household skills
  • Deal with physically and sexually abused children
  • Prepare basic written reports
  • Recognize and report specific indications of need for social services
  • Maintain confidential information in accordance with legal standards and/or County regulations
  • Establish and maintain effective working relations with co-workers, outside organizations, and the public.
  • Two years of college education or the equivalent, including fifteen (15) semester units in social welfare, social/human service, sociology, or other social or behavioral science.
  • Two (2) years of full-time experience in a public or private social services agency providing services to disadvantaged adults or children.

Nice To Haves

  • Some experience working with children, adults, and/or families who have experienced trauma.
  • Experience working in a team environment.
  • Experience in a role that supported the success of the individual or family with their goals.
  • Works well with a team, shares in the values and practices to build strengths, and support the work of achieving improved outcomes.
  • Able to make an immediate positive impact on external and internal customers.
  • Professional attitude and appearance.
  • Desire for serving those in need while promoting community health and well-being.
  • Positive contributor to the site culture and exemplify the agency values of Collaboration, Adaptability, Respect and Excellence.
  • Good communication, multitasking, organizing skills.
  • Ability to maintain strong interpersonal skills.
  • Interest in a fast-paced, team-oriented, collaborative environment.

Responsibilities

  • Maintains a routine caseload of elderly adults who are infirm or incapacitated and receiving household services; conducts ongoing client needs assessments and verifies needs by contacting medical and health services providers; presents client assessments to professional staff for approval; completes narrative reports regarding a client's condition and services provided and/or recommended.
  • Enters data regarding case and client information and contacts into automated system; makes client referrals to medical personnel or social workers as needed; train and receive certification to deliver evidence or research based parenting services to families in the child welfare system; provides direct training and counseling to mentally ill and developmentally disabled parents on parenting and household management skills, and teaches families about nutritional meal preparation, budgeting and household care; monitors the medical and psychological care of abused children; supervises visits between parents and children and reports observations to social worker; provides emergency child care; transports or accompanies clients to appointments for service or interviews; may testify in juvenile court hearings; assists social workers in providing a variety of child and adult social services; acts as liaison between clients and professional staff, individuals and groups in the community serviced; directly assists families in using and learning about the resources of society, particularly medical, legal and employment services; maintains records of work performed, and performs other related work as required; performs related duties as assigned.
  • Conducting visitation for children placed in foster care with parents, siblings, relatives, and other important connections.
  • Scheduling, supervising, and documenting visits.
  • Providing coaching or parenting education during visits.
  • Transporting clients.
  • Cleaning visitation rooms and items.
  • Laundry.
  • Assisting social workers with designated tasks.

Benefits

  • CalPERS retirement program
  • 2% at 55, 2% at 60, or 2% at 62 retirement formulas
  • Contribution up to 9.5% of pay to the CalPERS plan
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