Social Services Aide

Salvation Army Careers•Santa Fe, NM

9h•Onsite

About The Position

The Social Services Aide coordinates and delivers daily social service programs for The Salvation Army Santa Fe Corps. The role interviews clients, assesses immediate needs, verifies eligibility, and provides approved assistance through available programs. It also supports administrative work, confidential recordkeeping, food pantry operations, and holiday and seasonal services. The position follows a Tuesday-through-Friday schedule and is part-time at 28 hours per week.

Requirements

High school diploma.
Strong written and verbal communication skills.
Self-motivated, with the ability to motivate others.
Mature and able to work professionally and courteously with employees and leadership.
Able to take initiative and work independently.
Able to meet deadlines and work under pressure.
Able to maintain a high level of integrity and confidentiality.
Positive attitude and ability to work with people from diverse backgrounds and circumstances.
Able to maintain a nonjudgmental attitude, professional approach, and boundaries with clients.
Detail-oriented, accurate, and precise, with the ability to maintain accurate filing systems.
Capable of handling and controlling multiple projects.
Strong team-player attitude and passion for those served.
Must pass a criminal background check.
Able to perform the essential duties with or without accommodation, including the stated physical requirements.

Nice To Haves

Some college coursework.
Bilingual in Spanish and English.

Responsibilities

Coordinate and deliver daily social service programs for The Salvation Army Santa Fe Corps.
Interview clients, assess immediate needs, verify eligibility, and provide approved assistance.
Administer available assistance programs, including clothing and furniture vouchers, gas cards, bus passes, market-style food assistance, rental assistance, New Mexico Gas Company assistance, and the PNM Good Neighbor Fund.
Accurately document services provided and maintain organized, confidential client records.
Enter required client and service information into the WellSky database.
Answer telephone calls, record and route messages, check and respond to email, and follow up with clients regarding applications and services.
Use Microsoft Office applications to complete routine administrative work.
Stock and organize food pantry inventory and remove expired or damaged items.
Support holiday and seasonal programs, including back-to-school distributions, the Angel Tree program, and other seasonal social services activities.
Complete required food safety, PTM, and job-related training.
Comply with State of New Mexico regulations and The Salvation Army policies and procedures.