Social Media Content Coordinator

CCA GLOBAL PARTNERS • Manchester, NH

5d • Hybrid

About The Position

CCA Global Partners is seeking a Social Media Content Coordinator for their Retail Groups Division in Manchester, NH. This role focuses on content creation, curation, and community management for member stores to enhance their local reputation, SEO, and online presence. The position involves close collaboration within a cross-functional team and direct communication with member stores to support their social media and online review management. The role offers a hybrid work schedule, with remote work on Mondays and Fridays, and in-office collaboration from Tuesdays through Thursdays.

Requirements

• Bachelor’s degree in communications, marketing, or journalism preferred.
• 1-3 years of experience in marketing, search engine optimization, or account management.
• Ability to distill broad or complex concepts into clear, concise, and strategic messaging.
• Solid understanding of basic SEO implementation and content writing.
• Familiarity with tools like Canva, Adobe, Facebook, Instagram, LinkedIn, and Google.
• Strong computer skills, especially with Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook).
• Excellent written and verbal communication skills.

Responsibilities

• Create compelling and creative custom content for member stores' social media accounts, ensuring consistent quality, voice, and brand adherence.
• Develop engaging graphics and videos for platforms like Google, LinkedIn, Facebook, and Instagram (Stories, Reels, and Feed).
• Develop, oversee, and optimize social media strategies using data and analytics.
• Stay informed on industry trends, competitor strategies, and best practices to refine approaches and recommend effective programs.
• Maintain and optimize the member social platform, Sprout.
• Set up, monitor, and update member Facebook access via Business Manager.
• Assist members in maximizing the platform’s potential.
• Support promotional sales content and marketing initiatives.
• Assist with creating and aligning content to support the Retail Divisions’ promotional efforts and other program offerings.

Benefits

• Honored as one of New Hampshire’s Best Companies to Work For many times since 2002, including Hall of Fame honors in 2017, 2018, and 2024.
• Ability to collaborate with a passionate group of leaders, peers, and amazing Members.
• Recognition for accomplishments and contributions through development, growth, and compensation.
• Benefits designed to support employees and their loved ones through life’s various stages and situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level