Social Media and Community Manager
About The Position
Tangle Teezer is a global brand focused on promoting healthier-looking hair with less breakage. Our products are designed for all hair types and routines, aiming to boost confidence. As part of BIC World, Tangle Teezer is committed to reimagining everyday essentials sustainably and responsibly. The company culture encourages a "roll up your sleeves" mentality, empowering individuals to take ownership and make a global impact. This role is for a highly motivated Social Media & Community Manager who will elevate the brand's digital presence, manage high-growth channels, and foster deep community engagement. The ideal candidate is a strategic operator with a creative and analytical approach, proficient in community and creator ecosystems, and experienced with platforms like TikTok, Instagram, Pinterest, and YouTube.
Requirements
- 5+ years of experience in social media management, preferably in a fast-paced beauty, fashion, or lifestyle brand.
- Strong knowledge of TikTok, Instagram, Pinterest, and YouTube, including a deep understanding of how unique algorithms reward different types of engagement.
- Proficiency in social media analytics tools (e.g., Dash Hudson, Sprout Social, or native platform insights) and comfort reporting on KPIs across core platforms.
- Proven "self-starter" with a proactive mindset, taking ownership of projects, thriving in autonomy, and bringing new, data-backed ideas.
- Comfortable being the face of the brand for Shorts/Reels/TikToks.
- Basic mobile video editing skills (CapCut, etc.).
- Established people-management experience.
- 1 Year of People Management Experience.
- TikTok Shop Experience: Familiar with TikTok Shop functionalities and comfortable with day-to-day management.
- Strong knowledge of TikTok, Instagram, Pinterest, and YouTube, including a deep understanding of how unique algorithms reward different types of engagement.
- Eagerness to learn about changing channel natures and taking a lead on Pinterest and YouTube strategies.
Nice To Haves
- Genuine digital native immersed in social culture and naturally keeping pace with emerging trends and platform evolution.
Responsibilities
- Manage a master content calendar with the support of junior team members, ensuring a cohesive brand narrative across all platforms and tailoring content delivery to each platform's unique algorithm and audience.
- Translate raw platform data into actionable insights, providing the "why this worked" analysis to the Senior Manager and collaborating to make these insights actionable.
- Lead and execute "commerce-first" content, including collaboration with the US Marketing Team on TikTok Shop and integrated social commerce features.
- Identify emerging trends, sounds, and platform features before they become mainstream.
- Actively engage in relevant conversations across the social ecosystem, building relationships with niche communities and potential brand advocates, moving beyond reactive moderation.
Benefits
- Flexible working hours with core hours from 10am to 4pm
- Working 2 days in the office and 3 days from home
- Performance-related bonus of 10% based on annual salary
- 27 days holiday, with the option to buy or sell holiday days
- 2 volunteering days per year
- 10 days working from any location of your choice
- Flexible public holidays—choose the standard public holidays or swap them for dates that are more meaningful to you
- Enhanced family policies
- Supportive Period & Menopause Policies
- 401(k) scheme
- Dental insurance, Vision insurance, and Life Insurance.
- Healthcare medical insurance
- Office perks incl. free breakfasts, snacks, and Happy Hour.
- Meeting-free Fridays with an early 4:00 pm finish
- Pet friendly office
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
