Content and Social Media Manager

People Serving People • Minneapolis, MN

1d • $60,000 - $75,000 • Onsite

About The Position

The Creative Manager position at People Serving People is an excellent opportunity for a marketing and communications professional who is ready to manage multiple projects and contribute to work across the team while taking on creative design and social media. Embrace the opportunity to serve as a champion for families experiencing homelessness every day as you work. If you are looking for a role with purpose in an organization committed to your development, this role may be right for you. This is a full-time, exempt position with a comprehensive benefits package.

Requirements

• 3-5 years of relevant experience in independently producing compelling, high-quality content and managing digital and print media.
• Experience ideally in a nonprofit, foundation, or other mission-focused setting.
• Experience and fluency with email, social platforms, project management platforms, and Adobe Creative Suite.

Nice To Haves

• Bachelor's degree in a relevant field or equivalent education and experience.
• Experience and fluency with WordPress, MailChimp, Loomly, Asana, Canva.
• Advanced photography and videography skills.
• Ability to operate well independently and on tight timelines with strong attention to detail.
• Ability to create compelling visual storytelling, including graphic design, photography, and video, tailoring stories to diverse audiences.
• Ability to maintain a consistent, professional, active, and values-aligned social media presence and voice.
• Ability to effectively manage multiple projects with competing deadlines, priorities, and stakeholders.
• Ability to collaborate effectively across departments, with guests, and with external vendors.
• Ability to quickly produce compelling short-form writing following standard English conventions and adopting the organization's voice.
• Consistent commitment to People Serving People’s organizational mission, vision, and values.
• Strong racial equity lens and lived cultural humility.

Responsibilities

• Write, proofread, and copyedit multiple writing assignments daily, including mass emails.
• Manage social media channels to plan content, ensure alignment across platforms, raise organizational awareness, and engage the community.
• Develop a social media calendar aligned with strategic goals.
• Create engaging social media posts consistent with organizational voice, values, and goals.
• Stay updated on social media trends and best practices, providing recommendations for implementation.
• Engage in social listening and respond in a timely manner, sourcing ideas for uplifting messaging.
• Monitor and respond to comments, messages, and mentions to foster community engagement.
• Design and produce high-quality, brand-aligned print and digital assets.
• Serve as the lead photographer and videographer for the organization.
• Manage photography and videography vendors as needed.
• Plan, organize, and oversee projects to completion, driving logistics and collaborating with stakeholders.
• Build and maintain a digital asset management process.
• Interface with print vendors, freelancers, etc. on administrative matters.
• Ensure creative projects are completed on time and on budget.
• Manage vendors as needed.
• Pivot to respond to situations requiring publications to be developed and distributed on short notice.
• Perform additional duties as assigned by the Director of Communications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid life insurance
• Company-paid disability insurance
• 401(k) with employer contribution at 6 months
• Competitive PTO package
• Reduced cost parking or metro pass
• Cellphone reimbursement
• Reduced childcare rates
• Financial wellness benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree