Content and Social Media Manager

People Serving People • Minneapolis, MN

57m • $60,000 - $75,000 • Onsite

About The Position

The Creative Manager position at People Serving People is an excellent opportunity for a marketing and communications professional who is ready to manage multiple projects and contribute to work across the team while taking on creative design and social media. Embrace the opportunity to serve as a champion for families experiencing homelessness every day as you work. If you are looking for a role with purpose in an organization committed to your development, this role may be right for you. This is a full-time, exempt position with a comprehensive benefits package.

Requirements

• 3-5 years’ relevant experience in independently producing compelling, high-quality content and managing digital and print media.
• Experience ideally in a nonprofit, foundation, or other mission-focused setting.
• Experience and Fluency with email, social platforms, project management platforms, and Adobe Creative Suite.

Nice To Haves

• Bachelor’s degree in a relevant field or equivalent education and experience.
• Experience and Fluency with WordPress, MailChimp, Loomly, Asana, Canva.
• Advanced photography and videography skills.
• Operates well independently and on tight timelines with strong attention to detail.
• Creates both the pictures and the storyboards for each story and audience, including fluency with graphic design and use of photography and video.
• Ready to tailor stories to diverse and varied audiences such as guests, staff, public officials, and funders.
• Maintains a consistent, professional, active, and values-aligned social media presence and voice across platforms.
• Stewards the stories of PSP and actively advances the mission of the organization through proactive social calendar planning and reactive posts on content relevant to the organization and issues.
• Effectively manages multiple projects with competing deadlines, priorities, and stakeholders.
• Collaborates effectively across PSP departments, with guests, and with any external vendors.
• Manages marketing and communications team vendors to results.
• Quickly produces compelling short-form writing following standard English conventions.
• Adopts the voice of People Serving People, committing to ethical, honest and asset-based storytelling painting a values-aligned clear picture of both the needs and the possibilities.
• Exhibits consistent commitment to People Serving People’s organizational mission, vision and values both through the functions of the role and in interactions with guests, staff and other organizational stakeholders.
• Brings a strong racial equity lens and lived cultural humility.

Responsibilities

• Write, proofread, and copyedit multiple writing assignments daily, including mass emails.
• Manage social media channels to plan content, ensure alignment across platforms, raise awareness, and engage the community.
• Develop a social media calendar aligned with strategic goals.
• Create engaging social media posts consistent with organizational voice, values, and goals.
• Stay updated on social media trends and best practices, providing recommendations for implementation.
• Engage in social listening, respond to comments, messages, and mentions to foster community engagement.
• Serve as a steward of the organization’s brand by building visual representations across all channels and maintaining a cohesive brand identity.
• Design and produce high-quality, brand-aligned print and digital assets.
• Serve as the lead photographer and videographer for the organization.
• Manage photography and videography vendors as needed.
• Plan, organize, and oversee projects to completion, driving logistics and collaborating with stakeholders.
• Build and maintain a digital asset management process.
• Interface with print vendors, freelancers, etc. on administrative matters.
• Ensure creative projects are completed on time and on budget.
• Manage vendors as needed.
• Pivot to respond to situations requiring publications to be developed and distributed on short notice.
• Perform additional duties as assigned by the Director of Communications.

Benefits

• Medical insurance available
• Dental insurance available
• Vision insurance available
• Company-paid life insurance
• Company-paid disability insurance
• 401(k) with employer contribution at 6 months
• Competitive PTO package
• Reduced cost parking or metro pass
• Cellphone reimbursement
• Reduced childcare rates
• Financial wellness benefit
• The chance to make a real difference in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree