Social Media, Senior Analyst

Salesforce•Indianapolis, IN

9d•Hybrid

About The Position

The Senior Social Media Analyst role is part of our Commerce Product Marketing team, made up of people who run events, content, web and product marketing to share the Salesforce story for Agentforce Commerce. This is a hands-on Individual Contributor role supporting global social strategy and our employee advocacy program. This is a hybrid role with three days in office each week.

Requirements

3-5 years of experience supporting or executing social marketing programs that drive real business results
Comfortable using Figma and Sprout Social daily
Strong storyteller with excellent written communication skills and fresh, innovative ideas for a global audience
Communicate effectively with teammates and build strong relationships across the company
Organized and fast-paced, able to multi-task without losing attention to detail

Nice To Haves

Experience supporting employee advocacy or thought leadership programs at scale
Experience working with external creative and media agencies
Understanding of the technology or commerce industry landscape

Responsibilities

Use Figma to design social media posts and perform basic video editing so content looks professional and engaging
Support planning, writing, and publishing daily content across LinkedIn, Instagram, and YouTube using Sprout Social
Support organic posts and help manage a small assigned budget to boost posts needing extra reach
Help grow our employee advocacy program, empowering Salesforce employees and thought leaders to share our message
Work onsite at events to record and edit videos, interview customers, and find creative ways to engage the community
Support our major commerce program during Cyber Week, including holiday-season social media work
Track data and community insights to measure post performance, using a test-and-learn approach to improve results