Social Manager

Harvey•San Francisco, CA

About The Position

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us. At Harvey, the future of professional services is being written today — and we’re just getting started. We’re hiring a Social Lead to define Harvey’s voice. You’ll own how we show up across platforms, turning what we’re building into clear, credible, and relevant narratives about AI, law, and professional work. This is a high-trust role. You’ll work closely with product, comms, and leadership to ensure what we say externally reflects what actually matters internally. Some work is planned; some is real-time. Both need to be sharp. This role calls for someone who can spot a cultural moment, move quickly, and communicate with precision and nuance across audiences that range from BigLaw partners to AI researchers to general business media.

Requirements

5+ years in social, ideally in high-stakes or high-growth tech or AI environments
Experience building a relevant, engaged audience
Strong writing and editorial judgment
Show sharp judgment under pressure and can move quickly without sacrificing quality
Have a genuine feel for internet culture, online communities, and what makes content travel
Experience handling launches, announcements, and sensitive moments
Clear understanding of how people consume information online
Comfort using analytics to inform decisions

Nice To Haves

Experience in legal tech, enterprise SaaS, or similar spaces
Background in writing, journalism, or editorial
Familiarity with legal audiences and how they evaluate tools
Interest in AI and responsible communication

Responsibilities

Own Harvey’s social strategy and execution (LinkedIn, X, and emerging channels)
Turn product updates, customer outcomes, and company thinking into high-signal content
Translate complex legal and AI concepts into content that lands with both technical and non-technical audiences
Monitor social sentiment and industry conversations to surface opportunities and flag potential issues in real time
Lead real-time and sensitive communications with good judgment
Build an audience of practitioners, decision-makers, and credible voices
Partner with design, content, and leadership to produce concise, effective posts