Social Counselor #1668 - Bilingual - PAT - Health & Social Services Division
About The Position
The Social Counselor provides professional social counseling, care coordination, support, linkage to care, and/or clinical case management to populations in Hamilton County. The work supports programs related to prevention, education, rehabilitation, and the development of self-sufficiency. This is a bilingual position requiring proficiency in both English and Spanish; applicants must complete a language test. The position operates under general supervision and may involve working independently or as part of a team. Employees must keep contact information current and be available to respond to public health emergencies. During emergencies, staff are required to respond when mobilized, and work hours may be modified to meet community needs. The role is considered essential/situational during inclement weather and may require reporting to or remaining at work during administrative closings. Work may include on-call coverage, emergency response, irregular hours, shift work, and work on weekends or holidays. All Hamilton County Government positions require in-person work and regular, punctual attendance.
Requirements
- Proficiency in both English and Spanish; a test is required.
- Bachelor’s degree in Social Services, Nursing, Human Services, Early Childhood Education, Counseling, Behavioral Sciences, or a related field.
- One year of direct work experience in Social Services.
- Valid driver’s license.
- Knowledge of applicable federal, state, and county laws, regulations, policies, practices, and procedures related to counseling and social services providers.
- Knowledge of alcohol and drug treatment and education; professional counseling and social work methods; case management; community resources; educational methods; recordkeeping; customer service; and computer hardware, software, and peripherals.
- Skills in assessing, counseling, motivating, and educating the population served; coordinating community resources; outreach and advocacy; managing documentation; communicating orally and in writing; using computer database systems; customer service; and maintaining effective working relationships.
- Must complete the HC Defensive Driving course and/or an Emergency Vehicle Operations Course (EVOC) at the department level before operating a County-owned vehicle.
- May need to complete additional training or certifications depending on assignment.
- Must be able to work in person and maintain regular, punctual attendance.
- Must be able to work with high-risk, confrontational, mentally and physically ill, and economically disadvantaged populations, with exposure to infectious diseases.
- Must be able to lift up to 50 pounds regularly, depending on the activity.
Responsibilities
- Assess individuals’ or families’ social functioning, needs, and problems.
- Provide education, care coordination, and/or counseling to individuals or groups.
- Develop plans with clients to improve individual or family social functioning.
- Refer clients to community agencies, coordinate needed services, and assist clients in accessing public and private services and resources.
- Follow up on referrals and actions to be taken by clients.
- Conduct community outreach, home visits, education, and promotion of program initiatives under direct supervision.
- Maintain accurate documentation of services and maintain relationships with community resources.
- Collect data and file reports as needed.
- Evaluate and adapt educational materials for clients as needed.
- Perform other related duties as assigned.
- Maintain current contact information and respond when mobilized during public health emergencies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
