Social Commerce Specialist/Manager

SuperOrdinary Talent LLC • New York, NY

1d

About The Position

The Social Commerce Specialist / Manager is responsible for day-to-day execution across social commerce channels and works closely with the Brand Lead to drive brand growth. The role is intentionally flexible: individuals may focus more on analytical and operational work or on creative and creator-focused work based on their strengths, while retaining ownership and accountability for execution. The position may be leveled at Specialist or Manager depending on experience, scope, and demonstrated ownership.

The role supports brands across social commerce, including TikTok Shop, through campaign execution, creator and affiliate operations, performance analysis, brand growth initiatives, cross-functional coordination, reporting, shop and inventory monitoring, and oversight of virtual assistants. SuperOrdinary describes itself as a growth partner for consumer brands, working across e-commerce, creator, and social commerce channels in a fast-changing environment that emphasizes experimentation, speed, and continuous learning.

Requirements

• 1–3+ years of experience in social commerce, affiliate marketing, influencer marketing, e-commerce operations, or digital marketing; level depends on scope and ownership.
• Strong analytical skills and comfort working with performance data, spreadsheets, and dashboards, with the ability to translate data into actionable insights.
• Strong organization and attention to detail, with the ability to manage multiple brands, campaigns, and timelines simultaneously.
• Understanding of creator workflows, affiliate mechanics, and content-driven commerce dynamics.
• Strong written and verbal communication skills and the ability to coordinate with internal teams, creators, and brand partners.
• Proactive, resourceful, execution-oriented approach and comfort working in a fast-paced, evolving environment.
• Willingness to learn across analytical/operational and creative/creator-facing workstreams as business needs evolve.

Nice To Haves

• Hands-on experience with TikTok Shop is strongly preferred.
• Experience with other platforms such as Amazon, Shopify, DTC, or marketplaces is a plus.

Responsibilities

• Own day-to-day TikTok Shop backend execution, including campaign setup, shop management and monitoring, product setup, in-system sampling workflows, content tracking, and GMV delivery.
• Manage creator outreach and communication, maintain creator relationships, and coordinate affiliate and paid collaboration programs from sourcing and briefing through posting.
• Track key performance metrics, conduct funnel analysis, and surface insights to improve performance.
• Execute assortment launches, promotions, pricing updates, and campaign registrations in collaboration with the Brand Lead.
• Coordinate with ads, creative, operations, and external partners to support smooth execution and alignment.
• Maintain performance reporting, trackers, and internal documentation; support weekly and monthly reporting for internal teams and brand partners.
• Monitor inventory status, shop health, product listings, and campaign readiness, and proactively flag risks or issues.
• Oversee virtual assistant execution related to creator communication, sample management, data entry, and operational support, ensuring accuracy and timeliness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed