Social Commerce Coordinator
About The Position
Comfrt is seeking an organized, detail-oriented Social Commerce Coordinator to support its social commerce and influencer marketing initiatives. The coordinator will manage operational aspects of the social commerce program, including sample logistics, creator product briefs, campaign tracking, and reporting. The role offers exposure to all stages of creator partnerships and is an entry point into influencer marketing and social commerce. The position combines logistics, creative coordination, and data analysis. The coordinator will build relationships with creators, help assess campaign success, and support the development of skills relevant to modern marketing. The role is fully remote and part of a supportive, creative, purpose-driven team focused on comfort and mental wellness.
Requirements
- Bachelor's degree or equivalent professional experience.
- Prior experience in influencer marketing, social commerce, or creator partnerships.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Knowledge of analytics tools such as Google Analytics or social media insights.
- Proficiency in Microsoft Excel, Google Sheets, or similar spreadsheet tools.
- Ability to manage multiple priorities and meet deadlines.
Responsibilities
- Coordinate fulfillment and shipment of product samples to creators.
- Track samples through production, shipping, and delivery.
- Maintain organized records of sample requests and creator addresses.
- Draft weekly creative briefs outlining campaign objectives, messaging guidelines, and content requirements for creators.
- Collaborate with creators to align on deliverables and timelines.
- Enter campaign data, engagement metrics, and performance results into tracking systems.
- Compile reports on creator performance, reach, and return on investment.
- Support campaign performance analysis and identify optimization opportunities.
- Maintain and update the creator database, including contact information, past collaborations, and performance metrics.
- Monitor creator content and flag potential brand guideline issues.
- Assist with campaign planning, timelines, and project management using internal tools.
Benefits
- Generous paid time off.
- Company-covered health insurance.
- 5% 401(k) match.
- Discounts on Comfrt products.
- Fully remote work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
