SOC Operator for Corporate Location in Manhattan

Doyle Security Services • New York, NY

1d • Onsite

About The Position

Doyle Security Services, Inc. (DSS) is seeking an experienced Security Operation Center (SOC) Operator in Midtown Manhattan for a corporate location. The SOC Operator is responsible for monitoring a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for a variety of facilities. The role involves continuously monitoring and improving the security posture of the client while detecting, analyzing, and responding to incidents. The operator will work from the client's location performing a centralized function, utilizing security processes and technology to continuously monitor and improve protection. The primary responsibility is to prevent unauthorized access, detect, analyze, document, and respond to incidents. Other tasks may be performed as required by the client.

Requirements

• High School Diploma or G.E.D.
• 2 years of related training or experience, including sufficient to meet the requirements of position, or an equivalent combination of college education and experience.
• Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements.
• Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assignment.
• Knowledge of security operations and procedures.
• Knowledge of supervisory practices and procedures.
• Ability to supervise staff, including assigning work and providing training and discipline.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
• Ability to track and maintain schedule assignments.
• Ability to be an effective team member.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Courteous telephone manner.
• Ability to adapt to various changes in SOC protocols.
• Good organizational skills.
• Strong customer service and results orientation.
• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

Nice To Haves

• CCure 9000 software familiarity or equivalent system a plus.

Responsibilities

• Monitoring a variety of technologies including access control, video surveillance, and alarm systems.
• Providing security service and threat elimination for a variety of facilities.
• Continuously monitoring and improving the security posture of the client.
• Detecting, analyzing, documenting, and responding to incidents.
• Preventing unauthorized access.
• Performing other tasks as required by client.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED