Snowsports School Supervisor - Winter 26.27 Seasonal - Full Time

Alterra•Steamboat Springs, CO

5d•$59,000 - $69,507•Onsite

About The Position

The Snowsports School Supervisor oversees the day-to-day operations of the Snowsports School, including coaching, training, scheduling, daily assignments, management, and performance evaluations for instructors and rovers. The supervisor oversees group and private lessons, handles guest concerns and complaints, and helps ensure high-quality lessons and service. They collaborate with other departments and fellow supervisors, support staff training and development, and serve as a role model for the company’s Service Excellence Standards. This is a seasonal, full-time position primarily based in Steamboat Springs, Colorado. A resume is required.

Requirements

At least 2 years of previous work history or education.
At least 1 year of experience at a Ski & Ride School.
Excellent communication and guest-relations skills, with attention to detail.
Technical knowledge of skiing and/or snowboarding and teaching.
Ability to adhere to all safety policies.
Computer competency.
Valid driver’s license without limitations or restrictions and ability to meet company insurability standards.
Successful completion of a background check is required for employment.
High school diploma or GED equivalent.
At least 18 years of age.
Ability to ski or ride on varying terrain and in harsh weather conditions throughout the day if needed.
Ability to assist guests or students who have fallen.
Ability to lift 25 pounds, including tables and equipment.

Nice To Haves

Supervisory experience.
Bachelor’s degree or higher; experience may be accommodated in place of this preferred education.
PSIA-AASI Certification, Children’s Specialist accreditation, or other accreditations.

Responsibilities

Manage daily Snowsports School operations, including scheduling, assignments, evaluations, coaching, and disciplinary actions for instructors.
Lead and monitor on-snow and off-snow clinics.
Maintain and ensure delivery of high-quality lessons and guest experiences.
Address and resolve guest concerns or complaints professionally.
Maintain positive interactions with guests, instructors, management, and other employees.
Support the Snowsports School Training Manager with in-house training programs and staff development.
Coordinate with HQ, the Ticket Office, and instructors to support seamless operations.
Assist with clinic division and organization during lineups.
Review incident reports and collaborate with the Safety Coordinator.
Facilitate daily and weekly supervisor meetings and assist with preliminary on-snow operational budgets.
Ensure compliance with company policies, procedures, and regulatory requirements.
Model the company’s Service Excellence Standards.
Perform other duties as assigned.

Benefits

Free Alterra Mountain Pass for eligible employees and eligible dependents for winter and summer, and a free IKON Pass for eligible employees.
Discounted skiing and riding for friends and family of eligible employees.
Vacation and sick time policies for eligible employees.
Discounts on outdoor gear, apparel, rental cars, and other items.
Medical, dental, vision, life, AD&D, short-term and long-term disability insurance, EAP, HSAs, and FSAs for Year Round, Flex Year Round, and Season-to-Season employees.
Apex-MEC minimum essential coverage plan available to seasonal employees without an offer of major medical coverage; includes preventive and urgent care visits, free telehealth, limited hospitalization, prescription drug benefits, and free multilingual behavioral health.
401(k) plan with company match.
Discounted tuition with a partner online university.
Paid parental leave of up to 6 weeks for eligible employees.
Free regional bus pass.