Snowsports School Supervisor - Winter 26.27 Seasonal - Full Time

Steamboat Ski Resort•Steamboat Springs, CO

4d•Onsite

About The Position

The Snowsports School Supervisor oversees the day-to-day operations of the Snowsports School, including coaching, training, scheduling, assignments, management, and performance evaluations of instructors and rovers. The supervisor oversees group and private lessons, resolves guest concerns, and works to ensure high-quality lessons and excellent guest experiences. The role supports staff development and training, coordinates with other resort departments, and promotes a collaborative environment across the organization. The position is seasonal and full-time, based primarily in Steamboat Springs, Colorado.

Requirements

At least 2 years of previous work history or education.
At least 1 year of experience at a Ski & Ride School.
Excellent communication, guest-relations, and attention-to-detail skills.
Technical knowledge of skiing and/or snowboarding and teaching.
Ability to adhere to all safety policies.
Computer competency.
Valid driver's license without limitations or restrictions and ability to meet company insurability standards.
Successful completion of a background check.
High school diploma or GED equivalent.
Must be at least 18 years old.
Must be able to ski or ride varied terrain in harsh weather conditions for an entire day if needed, assist guests or students who have fallen, and lift 25 pounds.

Nice To Haves

Supervisory experience.
Bachelor's degree or higher; experience may be accommodated in place of this qualification.
PSIA-AASI certification, Children's Specialist certification, or other accreditations.

Responsibilities

Manage daily Snowsports School operations, including instructor scheduling, assignments, evaluations, coaching, and disciplinary actions.
Demonstrate teamwork, communication, adaptability, dependability, problem-solving, and critical-thinking skills.
Lead and monitor on-snow and off-snow clinics.
Maintain and ensure delivery of high-quality lessons and guest experiences.
Address and resolve guest concerns or complaints professionally.
Maintain positive interactions with guests, instructors, management, and other employees.
Support the Snowsports School Training Manager in administering in-house training programs and staff development.
Coordinate with HQ, the Ticket Office, and instructors to ensure seamless operations.
Assist with clinic division and organization during lineups.
Review incident reports and collaborate with the Safety Coordinator.
Facilitate daily and weekly supervisor meetings and assist with preliminary on-snow operational budgets.
Ensure compliance with company policies, procedures, and regulatory requirements.
Model the company's Service Excellence Standards.
Perform other duties as assigned.

Benefits

Free Alterra Mountain Pass for eligible employees and eligible dependents for winter and summer, and a free IKON Pass for eligible employees.
Discounted skiing and riding for friends and family of eligible employees.
Vacation and sick time policies for eligible employees.
Discounts on outdoor gear, apparel, rental cars, and other items.
Medical, dental, vision, life, AD&D, short-term and long-term disability insurance, EAP, HSAs, and FSAs for specified employee categories.
Apex-MEC minimum essential coverage plan available to seasonal employees without an offer of major medical coverage, including preventive visits, urgent care visits, telehealth, limited hospitalization, prescription drug benefits, and multilingual behavioral health.
401(k) plan with company match.
Discounted tuition with a partner online university.
Paid parental leave of up to 6 weeks for eligible employees.
Free regional bus pass.