Snow Reporter/Guest Services, Winter 26-27

Alterra•Montclair, CA
•$23 - $25

About The Position

The Snow Reporter’s primary responsibility is to provide daily snow conditions and operational messaging to guests and employees. This includes creating and distributing the daily snow and weather report, writing and recording messages, and assisting the social media team. The Snow Reporter also supports the Marketing Team with internal and external marketing campaigns, strategies, events, and general mountain information. The position supports the guest service team by providing relevant resort information and may assist with product sales, lift tickets, season passes, and lessons.

Requirements

  • College degree or equivalent experience in marketing, communications, or journalism.
  • At least one year of experience in public relations, communications, or media relations.
  • Basic knowledge of online programming and social media.
  • Excellent communication, organizational, and interpersonal skills.
  • Availability to work flexible hours, including very early mornings with a 5:30 AM daily start time, and some weekends and holidays.
  • Strong writing skills.
  • Intermediate skiing or snowboarding ability.

Nice To Haves

  • Knowledge of ski area operations and the resort industry.

Responsibilities

  • Create and distribute the daily snow and weather report.
  • Write and record messages about snow conditions and resort operations.
  • Assist the social media team.
  • Support the Marketing Team with internal and external marketing campaigns, strategies, events, and general mountain information.
  • Support the guest service team by providing relevant resort information.
  • Potentially assist with product sales, lift tickets, season passes, and lessons.

Benefits

  • Free season pass with skiing at all Alterra Resorts.
  • Free skiing for dependents, including spouse, children, and domestic partners.
  • Discounts on ski and snowboarding lessons.
  • Equipment rental discount.
  • Friends and Family vouchers.
  • Retail and food discounts.
  • 401(k) with company match.
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