SNAP E&T Case Manager

University of Arkansas System•Morrilton, AR

3d•$40,000 - $45,000•Onsite

About The Position

The SNAP E&T Case Manager works under the supervision of the Director of Adult Education. This full-time position is assigned to the Conway DWS facility. Evening and weekend hours may be required. The successful candidate must complete the Arkansas Adult Education Career Services Provider (CSP) Course within one (1) year of hire. The candidate must have a commitment to work cooperatively with all campus personnel to fulfill the Mission of UACCM and have the ability to deliver quality customer service.

Requirements

Bachelor’s degree is required.
Three years of experience in program administration or related area.
Demonstrated proficiency in Microsoft Office.
Ability to commit to and successfully complete the Arkansas Adult Education Career Services Provider (CSP) Course within one (1) year of hire.
Able to communicate effectively both orally and in writing to individuals and large groups.
Proficient in the use of computer software and applications, such as but not limited to, Microsoft Word, Excel, PowerPoint, Outlook, and Access.
Knowledge of office management principles, methods, and procedures.
Able to perform basic research, analyze information and prepare reports in a logical and informative manner.
Able to problem solve, organize and prioritize work, multi-task, and be flexible and accepting of change.
Able to work independently and cooperatively with a team to achieve the mission/goal.
Able to work effectively and cooperatively with people of various cultural backgrounds.

Responsibilities

Process referrals received from the SNAP E&T Central Office on a weekly basis.
Follow the guidelines in the DHS SNAP E&T Handbook and SNAP E&T Manual.
Conduct a preliminary assessment of referred individuals in a timely manner, which will include scale scores for the TABE assessment and Educational Functional Levels.
Provide reverse referrals for individuals when necessary.
Maintain accurate electronic and paper-based client files to support the timely preparation and submission of monthly, quarterly, and annual reports.
Accurately maintain program participant files as required by Arkansas Adult Education.
Serve as an Arkansas Adult Education approved Career Development Facilitator/Career Coach.
Provide job search assistance to SNAP E&T program participants.
Assist each SNAP E&T participant with the development of an individualized employment/education plan.
Update employment/education plans in a timely manner as required by Arkansas Adult Education.
Monitor the progress of each SNAP E&T participant, identify potential barriers to success, and develop an individualized solution strategy to promote successful progress.
Participate in monthly staff meetings.
Other duties and special projects as assigned.