About The Position

The Account Executive at Optimum drives revenue by managing client accounts, building relationships, and networking within an assigned territory to close deals. The Account Executive is the primary point of contact and face of the Optimum brand for clients, working to ensure customer satisfaction while meeting sales targets. The role involves prospecting for small and medium business clients, presenting connectivity products and services, negotiating and closing sales, managing accounts, maintaining sales forecasts and CRM records, and coordinating with internal teams to support orders, onboarding, and post-sale satisfaction. The position requires field sales experience with small and medium businesses, a high school diploma or equivalent, strong communication and negotiation abilities, and the ability to work independently. The role includes sitting, standing, and walking and requires full-time availability. Optimum offers training, benefits, commission and incentive opportunities, and career advancement opportunities.

Requirements

  • High school diploma or equivalent.
  • A minimum of 2–3 years of field sales experience with small or medium businesses.
  • Effective communication, negotiation, and problem-solving skills.
  • Self-motivated and able to work independently.
  • Proficient computer and technical skills to support customer solutions.
  • Valid driver's license maintained in good standing in the state of current residence.
  • Ability to work full time.
  • Ability to sit, stand, and walk.

Nice To Haves

  • Two to four years of college.
  • A sales-focused mindset and genuine passion for achieving sales targets, understanding customer needs, and providing tailored solutions.
  • Strong interpersonal and communication skills for building rapport and trust.
  • Deep knowledge of mobile and fixed-line products and services, industry trends, technological advancements, and competitive offerings.
  • Ability to explain technical information in easily understandable terms.
  • Comfort with digital platforms and tools, including CRM systems, POS systems, and other relevant software applications.
  • Ability to adapt to new technologies and embrace digital transformation.

Responsibilities

  • Identify potential clients through research, networking, and outreach; qualify leads and schedule meetings or demos.
  • Work assigned leads and territory.
  • Present products and services using a consultative approach tailored to client needs and wants.
  • Negotiate pricing, terms, and contracts to close deals.
  • Maintain relationships with existing clients and upsell or cross-sell additional products and services.
  • Follow orders through completion, including held orders, construction, and changes needed from Account Managers.
  • Use CRM tools to track opportunities and progress; complete 50-point days and daily mapping in Salesforce.
  • Provide accurate sales forecasts and reports to management.
  • Collaborate with Operations, Customer Success, Retention, Account Managers, and Regional Sales Managers.
  • Support seamless onboarding and post-sale customer satisfaction to earn referrals.
  • Stay informed about industry trends and competitor offerings.
  • Develop a thorough understanding of company products and services and communicate their value clearly.

Benefits

  • Medical insurance from day one.
  • Dental insurance from day one.
  • Vision insurance from day one.
  • Paid vacation.
  • Sick pay.
  • Sales incentive and bonus programs.
  • Tuition reimbursement.
  • Employee referral earning opportunities.
  • Discounted TV, internet, and phone employee product benefits, subject to eligibility and plan terms.
  • 401(k) with company-matched funds.
  • Career advancement opportunities.
  • Base pay plus uncapped commission; estimated combined income potential of $100,000 or more, not guaranteed and dependent on sales performance and applicable commission plan terms.
  • Comprehensive training.
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