Small Business Relationship Banker - Bryant & Geyer Springs, AR
About The Position
The Small Business Relationship Banker serves as the primary Small Business Banking partner for assigned U.S. Bank branches and relationships, typically supporting two to three branch locations. The role provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million, delivering excellent customer service in accordance with U.S. Bank Core Values. The banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through, translating financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and recommendations. The role includes outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals. The banker identifies client priorities, aligns suitable products and services with growth, efficiency, and risk objectives, and communicates value, trade-offs, and next steps. Potential solutions include business deposits, lending and credit, treasury management, payment solutions, business credit cards, digital and cash-flow tools, and other appropriate small-business offerings. The banker develops internal and external relationships and collaborates with branch partners, centers of influence, clients, and other business-line partners. They coordinate relationship ownership through handoff, decision, follow-up, activation, usage, and demonstrated client value. Through regular engagement with assigned branches, the banker shares referral outcomes, effective sales and service practices, and insights on new small-business relationships. The role balances acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices. The position requires working from a U.S. Bank location five days per week and two or more hours of driving per week. Compensation includes base pay and eligibility for production-based incentives. The stated pay range is $28.39–$34.69; the actual range may vary by location.
Requirements
- Bachelor’s degree in business, Accounting, Finance, or equivalent experience and job-related experience.
- Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
- National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.
- Ability to work from a U.S. Bank location five days per week.
- Ability to drive two or more hours per week.
Nice To Haves
- Demonstrated excellence in customer service in accordance with U.S. Bank Core Values and ability to provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
- Strong written and verbal communication skills and ability to convey business recommendations effectively.
- Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.
Responsibilities
- Serve as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations.
- Provide comprehensive financial solutions and customer service to small businesses with annual revenues between $500,000 and $2.5 million.
- Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and follow-through.
- Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and recommendations.
- Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
- Identify client priorities and recommend appropriate products and services, explaining value, trade-offs, and next steps.
- Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
- Coordinate relationship ownership through handoff, decision, follow-up, activation, usage, and demonstrated client value.
- Engage regularly with assigned branches and share referral outcomes, successful sales and service practices, and insights about newly established small-business relationships.
- Balance client acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.
- Work from a U.S. Bank location five days per week and drive two or more hours per week.
Benefits
- Medical, dental, and vision coverage
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation of two to five weeks depending on salary grade and tenure
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- Pension
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
