Small Business Relationship Banker I - Ankeny, IA

U.S. Bank•Ankeny, IA

About The Position

At U.S. Bank, the Small Business Relationship Banker I serves as the primary small-business banking partner for assigned branches and relationships, typically supporting two to three locations. The role provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million and acts as a dedicated resource for branch teams handling complex small-business needs and opportunities. The territory covers branches within approximately 50 miles of Ankeny, Iowa. The banker builds and deepens relationships through proactive outreach, structured discovery, consultative selling, and follow-through. They interpret financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators to provide practical guidance and recommendations. The role includes outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals. Solutions may include business deposits, lending and credit, treasury management, payment solutions, business credit cards, digital tools, cash-flow tools, and other appropriate small-business products and services. The banker develops internal and external relationships and collaborates with branch partners, centers of influence, clients, and other business-line partners. They coordinate relationships through handoff, decision, follow-up, activation, usage, and demonstrated client value. Regular engagement with assigned branches includes sharing referral outcomes, effective sales and service practices, and insights about new small-business relationships. The role balances acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices. Compensation includes base pay and eligibility for production-based incentives.

Requirements

Bachelor’s degree in business, accounting, or finance, or equivalent experience and job-related experience.
Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal and regulatory registration requirements.
Maintain a satisfactory criminal and credit record.
Strong written and verbal communication skills and the ability to convey business recommendations effectively.
Knowledge of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.

Nice To Haves

Demonstrated experience providing comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Demonstrated excellent customer service in accordance with U.S. Bank Core Values.

Responsibilities

Serve as the primary small-business banking partner for assigned branches and relationships, typically supporting two to three branch locations.
Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through.
Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations.
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
Identify client priorities and align products and services with growth, efficiency, and risk objectives; explain value, trade-offs, and next steps.
Offer appropriate small-business solutions, which may include deposits, lending and credit, treasury management, payment solutions, business credit cards, digital tools, and cash-flow tools.
Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value.
Engage regularly with assigned branches and share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships.
Balance client acquisition, relationship deepening, and service while maintaining strong CRM discipline and responsible banking practices.
Demonstrate excellent customer service in accordance with U.S. Bank Core Values.

Benefits

Medical, dental, and vision healthcare
Basic term and optional term life insurance
Short-term and long-term disability insurance
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation of two to five weeks, depending on salary grade and tenure
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension