Small Business Relationship Banker I - Ankeny, IA

U.S. Bank•Ankeny, IA

6d•$31 - $38

About The Position

The Small Business Relationship Banker I serves as the primary Small Business Banking partner for assigned branches and business relationships, typically supporting two to three branch locations. The role provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million and acts as a dedicated resource to branch teams addressing complex small-business client needs and opportunities. The banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and follow-through. They translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and recommendations. The position includes outside prospecting and sales activities to grow revenue and meet assigned financial targets and growth goals. Solutions may include business deposits, lending and credit, treasury management, payment solutions, business credit cards, digital and cash-flow tools, and other appropriate small-business solutions. The banker develops internal and external relationships and collaborates with branch partners, centers of influence, clients, and other business-line partners. They coordinate relationships through handoff, decision, follow-up, activation, usage, and demonstrated client value. Regular engagement with assigned branches includes sharing referral outcomes, successful sales and service practices, and insights on newly established small-business relationships. The role balances acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices. The territory covers branches within approximately a 50-mile radius of Ankeny, Iowa.

Requirements

Bachelor’s degree in business, accounting, finance, or equivalent experience and job-related experience.
At least three years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
National Mortgage Licensing Service registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable legal and regulatory registration requirements.
Maintain a satisfactory criminal and credit record.

Nice To Haves

Demonstrated ability to provide excellent customer service in accordance with U.S. Bank Core Values and comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Strong written and verbal communication skills, including the ability to convey business recommendations effectively.
Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.

Responsibilities

Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
Serve as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three locations.
Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through.
Interpret financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators to provide practical guidance and solution recommendations.
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
Identify stated and unstated client priorities and align products and services with growth, efficiency, and risk objectives.
Clearly explain solution value, trade-offs, and next steps.
Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
Maintain relationship ownership and coordinate activity through handoff, decision, follow-up, activation, usage, and demonstrated client value.
Engage regularly with assigned branches and share referral outcomes, effective sales and service practices, and insights on newly established small-business relationships.
Balance client acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.

Benefits

Healthcare coverage, including medical, dental, and vision insurance.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.