Small Business Relationship Banker I - Omaha, NE
About The Position
The Small Business Relationship Banker I serves as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations. The role provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million, while demonstrating excellent customer service in accordance with U.S. Bank Core Values. The banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through. They translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations. The role includes outside prospecting and sales activities to grow revenue and meet assigned financial targets and growth goals. The banker identifies client priorities and aligns products and services with growth, efficiency, and risk objectives, clearly communicating value, trade-offs, and next steps. Solutions may include business deposit products, lending and credit products, treasury management, payment solutions, business credit cards, digital tools, cash-flow tools, and other appropriate small-business solutions. The role develops internal and external relationships and collaborates with branch partners, centers of influence, clients, and other business-line partners. The banker coordinates relationship ownership through handoff, decision, follow-up, activation, usage, and demonstrated client value. Through regular engagement with assigned branches, the banker shares referral outcomes, successful sales and service practices, and insights on newly established small-business relationships. The banker balances acquisition, relationship deepening, and service while maintaining strong CRM discipline and responsible banking practices.
Requirements
- Bachelor’s degree in business, accounting, or finance, or equivalent experience and job-related experience.
- Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
- National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.
- Ongoing compliance with all legal or regulatory registration requirements, including maintaining a satisfactory criminal and credit record.
Nice To Haves
- Excellent customer service in accordance with U.S. Bank Core Values and ability to provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
- Strong written and verbal communication skills and ability to convey business recommendations effectively.
- Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.
Responsibilities
- Serve as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations.
- Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
- Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and follow-through.
- Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and recommendations.
- Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
- Identify client priorities and align products and services with growth, efficiency, and risk objectives; communicate value, trade-offs, and next steps.
- Recommend appropriate small-business solutions, which may include deposits, lending and credit, treasury management, payment solutions, business credit cards, digital tools, and cash-flow tools.
- Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
- Coordinate relationship ownership through handoff, decision, follow-up, activation, usage, and demonstrated client value.
- Engage regularly with assigned branches and share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships.
- Balance acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.
- Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
Benefits
- Medical, dental, and vision healthcare
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation, from two to five weeks depending on salary grade and tenure
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentives and recognition programs
- Equity stock purchase
- Pension
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
