Small Business Relationship Banker I - Fairfield, CA

U.S. Bank • Fairfield, CA

11d • Onsite

About The Position

U.S. Bank is hiring a Small Business Relationship Banker I to provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million. The role demonstrates excellent customer service in accordance with U.S. Bank Core Values and combines digital tools with personal customer relationships. The banker deepens existing relationships through routine calling and develops new opportunities through business development and outside prospecting to meet assigned financial targets and growth goals. Duties also include opening accounts, identifying and opening product solutions, and servicing and maintaining customer accounts. The role builds internal and external relationships and collaborates with branch partners, centers of influence, clients, and other business-line partners, referring clients to Business Banking or other U.S. Bancorp areas when appropriate. The position is based at a U.S. Bank location five days per week and requires two or more hours of driving per week.

Requirements

• Bachelor’s degree or equivalent work experience.
• Typically three or more years of customer service, consultative sales, and/or prospecting experience.
• Ability to work from a U.S. Bank location for all scheduled work days.
• Ability to drive two or more hours per week.

Nice To Haves

• Comprehensive knowledge of applicable bank and branch policies, procedures, and support systems.
• Understanding of banking operations, product knowledge, sales, new business development, customer service and relations, and community relations.
• Basic knowledge of cash flow management and business credit underwriting.
• Effective written and verbal communication skills and ability to convey business recommendations effectively.

Responsibilities

• Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
• Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
• Deepen existing customer relationships through routine calling.
• Develop new relationship opportunities through business development and outside prospecting.
• Grow revenue and achieve assigned financial targets and growth goals.
• Use digital tools and personal connections to offer solutions to business customers.
• Open accounts and identify and open product solutions.
• Service and maintain customer accounts within the segment.
• Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
• Refer clients to Business Banking and other U.S. Bancorp areas for additional needs.

Benefits

• Healthcare, including medical, dental, and vision coverage.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentives based on employee production under the applicable incentive plan.
• Equity stock purchase program and pension, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level