Small Business Relationship Banker I - Portland, OR

U.S. Bank•Portland, OR

About The Position

At U.S. Bank, the Small Business Relationship Banker I serves as the primary Small Business Banking partner for assigned branches and relationships, providing comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million. The role typically supports two to three branch locations and acts as a dedicated resource for branch teams addressing complex small-business client needs and opportunities. The banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through. They translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations. This role includes outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals. The banker identifies client priorities, aligns products and services to growth, efficiency, and risk objectives, and explains value, trade-offs, and next steps. Solutions may include business deposit, lending and credit, treasury management, payment, business credit card, digital, cash-flow, and other appropriate small-business offerings. The role develops internal and external relationships, collaborates with branch partners, centers of influence, clients, and other business-line partners, and coordinates relationships through handoff, decision, follow-up, activation, usage, and demonstrated client value. Through regular engagement with assigned branches, the banker shares referral outcomes, successful sales and service practices, and insights on new small-business relationships. The role balances acquisition, relationship deepening, and service while maintaining strong CRM discipline and responsible banking practices.

Requirements

Bachelor’s degree in business, accounting, finance, or equivalent experience and job-related experience.
Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal and regulatory registration requirements.
Maintain a satisfactory criminal and credit record.
Strong written and verbal communication skills and ability to convey business recommendations effectively.
Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.

Nice To Haves

Demonstrated excellent customer service in accordance with U.S. Bank Core Values.
Experience providing comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Strong written and verbal communication skills and ability to convey business recommendations effectively.
Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.

Responsibilities

Serve as the primary Small Business Banking partner for assigned branches and client relationships, typically supporting two to three branch locations.
Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Act as a dedicated resource for branch teams addressing complex small-business client needs and opportunities.
Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through.
Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations.
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
Identify stated and unstated client priorities and align products and services with growth, efficiency, and risk objectives.
Clearly articulate the value, trade-offs, and next steps associated with recommended solutions.
Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value.
Engage regularly with assigned branches and share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships.
Balance client acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.
Demonstrate customer service in accordance with U.S. Bank Core Values.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs, subject to eligibility requirements.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.