Small Business Relationship Banker I - Portland, OR

U.S. Bank • Portland, OR

9d • $33 - $40

About The Position

The Small Business Relationship Banker I serves as the primary Small Business Banking partner for assigned branches and client relationships, typically supporting two to three branch locations. The role provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million, demonstrates excellent customer service consistent with U.S. Bank Core Values, and helps branch teams address complex small-business client needs and opportunities.

The banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through. They interpret financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators to provide practical guidance and recommend solutions. The role includes outside prospecting and sales activities to grow revenue and meet assigned financial targets and growth goals. Potential solutions include business deposits, lending and credit, treasury management, payment solutions, business credit cards, digital tools, cash-flow tools, and other appropriate small-business products and services.

The banker develops internal and external relationships and collaborates with branch partners, centers of influence, clients, and other business-line partners. They coordinate relationship ownership through handoff, decisions, follow-up, activation, usage, and demonstrated client value. Through regular engagement with assigned branches, they share referral outcomes, effective sales and service practices, and insights about new small-business relationships. The role balances acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.

Requirements

• Bachelor’s degree in business, Accounting, or Finance, or equivalent experience and job-related experience.
• Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
• National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal and regulatory registration requirements.
• Maintain a satisfactory criminal and credit record for required registration.

Nice To Haves

• Excellent customer service consistent with U.S. Bank Core Values and ability to provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
• Strong written and verbal communication skills and ability to convey business recommendations effectively.
• Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.

Responsibilities

• Serve as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations.
• Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
• Help branch teams address complex small-business client needs and opportunities.
• Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through.
• Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations.
• Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
• Identify client priorities and recommend products and services aligned with growth, efficiency, and risk objectives, clearly explaining value, trade-offs, and next steps.
• Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
• Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value.
• Share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships with assigned branches.
• Balance client acquisition, relationship deepening, and service while maintaining strong CRM discipline and responsible banking practices.
• Demonstrate excellent customer service in accordance with U.S. Bank Core Values.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level