Small Business Relationship Banker I - Chino, CA
About The Position
The Small Business Relationship Banker I demonstrates excellent customer service in accordance with U.S. Bank Core Values and provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million. The role deepens existing customer relationships through routine calling and develops new opportunities through business development and outside prospecting. It combines digital tools with personal customer connections to recommend solutions and meet assigned financial targets and growth goals. The position also handles account openings, identifies and opens product solutions, and provides account servicing and maintenance. The banker develops internal and external relationships and collaborates with branch partners, centers of influence, clients, and other business-line partners. Clients with additional needs are referred to Business Banking or other U.S. Bancorp areas. The role requires working at a U.S. Bank location for all scheduled workdays, five days per week, and requires two or more hours of driving per week.
Requirements
- Bachelor's degree or equivalent work experience.
- Typically three or more years of customer service, consultative sales, and/or prospecting experience.
- Work from a U.S. Bank location for all scheduled workdays, five days per week.
- Two or more hours of driving per week.
Nice To Haves
- Comprehensive knowledge of applicable bank and branch policies, procedures, and support systems.
- Understanding of banking operations, product knowledge, sales, new business development, customer service and relations, and community relations.
- Basic knowledge of cash flow management and business credit underwriting.
- Effective written and verbal communication skills and the ability to convey business recommendations effectively.
Responsibilities
- Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
- Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
- Deepen existing customer relationships through routine calling.
- Develop new relationship opportunities through business development and outside prospecting.
- Use digital tools and personal customer connections to offer business banking solutions.
- Grow revenue and achieve assigned financial targets and growth goals.
- Open accounts, identify and open product solutions, and provide account servicing and maintenance.
- Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
- Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs.
Benefits
- Healthcare, including medical, dental, and vision coverage.
- Basic term and optional term life insurance.
- Short-term and long-term disability coverage.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation, from two to five weeks depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Incentive and recognition programs.
- Equity stock purchase.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
