Small Business Relationship Banker I - Pacific Palisades, CA

U.S. Bank•Los Angeles, CA

13h•Onsite

About The Position

At U.S. Bank, the Small Business Relationship Banker I demonstrates excellent customer service in accordance with the bank’s Core Values and provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million. The banker deepens existing customer relationships through routine calls and develops new relationships through business development and outside prospecting. The role combines digital tools with personal customer connections and includes sales activities to grow revenue and achieve assigned financial targets and growth goals. The position also involves opening accounts, identifying and opening appropriate product solutions, and servicing and maintaining customer accounts. The banker develops internal and external relationships and collaborates with branch partners, centers of influence, clients, and other business-line partners, referring clients to Business Banking or other U.S. Bancorp areas when needed. The position requires working from a U.S. Bank location for all scheduled workdays and at least two hours of driving per week. Compensation includes base pay and eligibility for production-based incentives.

Requirements

Bachelor's degree or equivalent work experience.
Typically three or more years of customer service, consultative sales, and/or prospecting experience.
Work from a U.S. Bank location for all scheduled workdays.
Ability to drive two or more hours per week.

Nice To Haves

Comprehensive knowledge of applicable bank and branch policies, procedures, and support systems.
Understanding of banking operations, product knowledge, sales, new business development, customer service and relations, and community relations.
Basic knowledge of cash flow management and business credit underwriting.
Effective written and verbal communication skills, including the ability to convey business recommendations effectively.

Responsibilities

Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Deepen existing customer relationships through routine calling.
Develop new relationship opportunities through business development and outside prospecting.
Use digital tools and personal connections to provide solutions to business customers.
Conduct sales activities to grow revenue and meet assigned financial targets and growth goals.
Open accounts and identify and open appropriate product solutions.
Service and maintain customer accounts within the segment.
Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.