Small Business Relationship Banker 2 - Deerfield
About The Position
The Small Business Relationship Banker serves as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations. The banker provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million, delivers customer service in accordance with U.S. Bank Core Values, and acts as a resource for branch teams addressing complex small-business needs and opportunities. The role builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and follow-through. It interprets financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators to offer practical guidance and recommend suitable solutions. Solutions may include business deposits, lending and credit, treasury management, payment solutions, business credit cards, digital tools, and cash-flow tools. The position includes outside prospecting and sales to grow revenue and meet assigned financial targets and growth goals. The banker develops internal and external relationships and coordinates with branch partners, centers of influence, clients, and other business-line partners. The role maintains relationship ownership through handoffs, decisions, follow-up, activation, usage, and demonstrated client value, while balancing acquisition, relationship deepening, and service. Regular engagement with assigned branches includes sharing referral outcomes, effective sales and service practices, and insights on new small-business relationships. The banker is expected to maintain strong CRM discipline and follow responsible banking practices. The role requires working from a U.S. Bank location five days per week and driving two or more hours per week. Total compensation includes base pay and eligibility for production-based incentives.
Requirements
- Bachelor’s degree in business, accounting, finance, or equivalent experience and job-related experience.
- Five or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
- National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal and regulatory registration requirements.
- Maintain a satisfactory criminal and credit record.
- Work from a U.S. Bank location five days per week.
- Drive two or more hours per week.
Nice To Haves
- Strong written and verbal communication skills, with the ability to convey business recommendations effectively.
- Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.
- Experience providing comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Responsibilities
- Serve as the primary Small Business Banking partner for assigned branches and small-business relationships.
- Support branch teams in addressing complex small-business client needs and opportunities.
- Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
- Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through.
- Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations.
- Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
- Identify stated and unstated client priorities and align products and services with growth, efficiency, and risk objectives.
- Clearly communicate solution value, trade-offs, and next steps.
- Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
- Coordinate relationship ownership through handoff, decision, follow-up, activation, usage, and demonstrated client value.
- Engage regularly with assigned branches and share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships.
- Balance client acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.
- Demonstrate customer service in accordance with U.S. Bank Core Values.
Benefits
- Medical, dental, and vision healthcare coverage
- Basic term and optional term life insurance
- Short-term and long-term disability insurance
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation of two to five weeks, depending on salary grade and tenure
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension, subject to eligibility requirements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
