Small Business Lending Intern

Lake Michigan Credit Union•Grand Rapids, MI

About The Position

The Small Business Lending Intern assists with loan processing for the Small Business Lending Program, following the program’s current Standard Operating Procedures while loans are processed. The role monitors the Lender AI CRM platform and follows up on loan applications; completes loan-closing tasks; collects required borrower documentation; and provides secondary support for loan servicing and general maintenance. The intern also complies with applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and Office of Foreign Assets Control requirements. Lake Michigan Credit Union is a not-for-profit, member-owned financial institution headquartered in West Michigan. The organization describes its work as serving members’ lifetime financial needs and offers employees training, development, support, and opportunities to pursue career goals.

Requirements

  • Excellent written and verbal communication skills.
  • A GPA of 3.0 or greater.

Nice To Haves

  • College student at the freshman, sophomore, junior, senior, or master’s level, or a recent college graduate within the last three months, preferably with a focus in a business-related field.

Responsibilities

  • Monitor the Lender AI CRM platform and follow up on applications for the credit union’s Small Business Lending loan program.
  • Perform loan-closing tasks, which may include loan onboarding, generating loan documents, lien perfection, and post-close due diligence to ensure completeness, accuracy, and compliance with policy.
  • Collect necessary documentation from borrowers for Small Business Lending requests, such as business and personal tax returns, vehicle titles, and insurance documents.
  • Provide secondary-contact loan servicing for member questions, payment issues, and other general inquiries.
  • Perform general loan maintenance, including address changes, ACH information updates, and payment adjustments.
  • Comply with applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and Office of Foreign Assets Control requirements.
  • Follow the Small Business Lending Standard Operating Procedures in force when processing loans.

Benefits

  • Ongoing training, development, and support.
  • Opportunities to grow and advance in a career.
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