Slot Technician I

NNGE•Shiprock, NM

About The Position

Under general direction from the Slot Tech Supervisor, Slot Supervisor, Slot Tech Manager and/or Director of Slot Operations, the Slot Technician I promotes a positive customer experience by repairing and monitoring slot machines to ensure games are operational. The technician assists patrons and associates in resolving immediate problems, including jams, tilts, jackpots, and player-tracking online problems, and replaces parts promptly and courteously according to established policies, procedures, regulations, and ordinances.

Responsibilities

  • Repair slot machines and monitor their performance to ensure games are operational.
  • Assist patrons and associates with immediate problems, including jams, tilts, jackpots, and player-tracking online problems.
  • Replace parts promptly and courteously in accordance with established policies, procedures, regulations, and ordinances.
  • Promote a positive customer experience.
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