About The Position

Slot Technician I is an entry-level position that provides on-the-job training with the goal of progressing to Slot Technician II. The role develops skills in guest service, electrical repair, troubleshooting, relocating and installing slot machines, setup, preventive maintenance, and identifying standard slot manufacturers and models. The position works in a fast-paced, team-oriented environment and may perform duties that management adds, deletes, or changes.

Requirements

  • High school diploma or GED.
  • Ability to move slot machines weighing more than 200 pounds with a hand truck or utility dolly.
  • Ability to regularly lift 75 pounds, bend, and stoop.
  • Ability to understand and follow verbal directives and written directions.
  • Ability to read, write, and speak effectively in English.
  • Ability to work in a fast-paced, goal-oriented environment and prioritize and perform multiple tasks and assignments.
  • Ability to use tools and equipment required for machine preventive maintenance and to use equipment as trained.
  • Ability to perform repetitive manual tasks for up to eight hours at a time.
  • Ability to work any shift and in a smoking environment.
  • Ability to wear required personal protective equipment, including safety-toe shoes and work gloves.
  • Ability to appear for work on time and work in a team-oriented environment.
  • Ability to communicate effectively with guests and team members, complete forms, maintain professionalism and composure, accept constructive criticism, and learn tasks applicable to the position.

Nice To Haves

  • Basic knowledge of electronics or enrollment in post-secondary electronics education.
  • General knowledge of maintenance and repair of electronic systems and equipment.
  • Experience maintaining and repairing electronic systems and equipment.
  • Prior computer or arcade video game repair experience.
  • Customer service experience.
  • Knowledge of AC/DC electronics.
  • Multilingual ability.
  • Ability to conduct oral presentations to small groups.
  • Ability to perform with minimum supervision.

Responsibilities

  • Perform preventive maintenance by cleaning slot machines and parts internally and externally; checking, tightening, or replacing door locks, hinges, and hardware; checking or changing lights and switches; and checking or replacing fuses.
  • Inspect, document, and report defective external machine sections or parts to the Technician Supervisor, and clean machine glass, cabinets, and pedestals.
  • Document activities in the EGM history logbook and complete required forms.
  • Install and remove slot machines according to instructions, connect communication lines, and install game parts.
  • Assist with floor service calls by responding to calls, navigating recall history, pay lines, and payouts, diagnosing routine machine malfunctions, and making minor repairs to bill acceptors, printers, and sentinels.
  • Adjust touch screens as needed and set game options under close supervision when shadowing a Technician II.
  • Assist during the daily drop by clearing EGM errors, repairing broken locks, and securing EGM doors.
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