Slot Floor Person - Full Time

PENN Entertainment • Biloxi, MS

5d

About The Position

The Slot Floor Person supports casino slot operations by safeguarding assigned slot assets, paying jackpots, providing customer service on the slot floor, and helping ensure machines are in good working order. The role includes performing minor slot-machine tasks, such as loading printer paper, and reporting repair needs, machine irregularities, or suspicious activity to the Slot Supervisor. The position requires enforcing applicable gaming laws and regulations and completing other duties assigned by a supervisor or member of management.

The role involves frequent movement, standing, walking, and communication in a typically loud environment. Team members may be exposed to fumes or airborne particles and must be able to lift or move up to 50 pounds and stand for seven consecutive hours.

Requirements

• Must be at least 21 years of age.
• Must have cash handling experience.
• High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or team members.
• Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
• Ability to understand and carry out detailed but straightforward written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• General computer knowledge and data-entry ability.
• Must be able to obtain a Gaming Permit.
• Must successfully complete the ServSafe Alcohol training certification course.
• Must be able to lift and/or move up to 50 pounds and stand for seven consecutive hours.
• Must be able to move quickly, stand, walk, and talk or hear; use hands to finger, handle, or feel; and occasionally stoop, kneel, crouch, or crawl.
• Required vision abilities include close, distance, color, peripheral vision, and depth perception.

Nice To Haves

• Knowledge of casino slot operations.
• Previous technical experience.

Responsibilities

• Know and enforce gaming laws and regulations applicable to the position.
• Safeguard assigned slot assets.
• Pay jackpots.
• Perform minor slot-machine repairs or tasks, such as loading printer paper, and notify the Slot Supervisor when technician repair is needed.
• Provide customer service on the slot floor in the assigned area.
• Work with the technical department to ensure machines in the assigned area are in good working order.
• Report machine irregularities or suspicious activity to the Slot Supervisor.
• Perform other duties as assigned by a supervisor or member of management.

Benefits

• Wellness programs supporting team members' financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED