Slot Casino Host - Boulder

Durango Casino & Resort•Las Vegas, NV

14h

About The Position

The Slot Casino Host greets Guests, recognizes frequent Guests, and ensures they know how to contact a Host for future needs. The role explains promotions, programs, current giveaways, and the benefits and privileges of using a player’s card. It focuses on improving Guest service, developing and implementing promotions, and maintaining and cultivating relationships with VIP Guests. The Host develops and increases Guest visits and play habits, files events based on play criteria, and acquires new and inactive business. The position may lead and direct the work of others, and includes the ability to approve credit and manage reinvestments in Guests. The role calls for creativity, judgment, and familiarity with relevant concepts, practices, and procedures.

Requirements

Communicate effectively with Guests, Team Members, and Management.
Be well organized and detail oriented.
Be available to work the shifts necessary to complete functions and responsibilities.
Must be able to obtain Gaming Registration.
Maintain professionalism and confidentiality regarding surveillance operations and activities.
Basic computer skills.
Work quickly and accurately in high-stress situations.

Nice To Haves

Two or more years of experience preferred.

Responsibilities

Greet Guests and recognize frequent Guests.
Ensure Guests know how to contact a Host for future needs.
Explain promotions, programs, current giveaways, and player’s card benefits and privileges.
Improve Guest service and develop and implement new promotions.
Maintain and cultivate relationships with VIP Guests.
Develop and increase Guest visits and play habits.
File events based on play criteria.
Acquire new and inactive business.
Approve credit and manage reinvestments in Guests.
Exercise general responsibilities necessary to minimize operating costs and maximize operational profits.
May lead and direct the work of others.