Slot Attendant - Part Time
About The Position
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Requirements
- High School Diploma/GED; 1-2 years of experience or equivalent combination of education and experience.
- Previous experience in Casino or Hospitality industry preferred.
- Must have the ability to respond to common inquiries or complaints from guests.
- Must have the ability to read and interpret documents, such as manuals.
- Must have the ability to present information and respond to questions from employees and guests.
- Must have the ability to perform basic math skills.
- Must have the ability to solve practical problems and deal with a variety of situations.
- Must have basic computer knowledge.
- Must qualify for any credentialing requirements of the Pennsylvania Gaming Control Board.
Nice To Haves
- Previous experience in Casino or Hospitality industry preferred.
Responsibilities
- Ensures all guest related questions, problems, and requests for service are promptly handled and rectified in a professional, timely manner and in accordance to departmental standards.
- Handles the payment of all manual, hand-paid slot machine jackpots.
- Answers questions related to slot machines as well as general property information.
- Promotes features of the Slot Player's Club and assist in slot promotions, as required.
- Sign up guests into the Slot Player's Club.
- Investigates and resolves issues relating to bill validators and slot gaming vouchers, including troubleshooting of basic bill validator and ticket printer problems.
- Exchanges large bills (currency) for smaller at the request of guests.
- Assists with additional technical and service issues, as required.
- Performs routine preventative maintenance on slot machines and related equipment as deemed necessary.
Benefits
- wellness programs designed to support our team members' financial, physical, and mental well-being
- day-one medical coverage
- 401(k) matching
- annual performance bonus
- Paid time off
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
