Slot Attendant Supervisor

BHCMC•Dodge City, KS

10d•Onsite

About The Position

Connect to Fun! At Boot Hill Casino & Resort, we connect people to fun, through our entertainment offerings and extraordinary service. We create a community that brings people together! Boot Hill Casino & Resort accomplishes these goals every day through our core values. Build a diverse team of service focused individuals Provide consistent and outstanding guest service Develop and create extraordinary entertainment experiences Take pride in our clean and well-maintained facility Support the communities in which we work and live Celebrate our heritage Be respectful, inclusive and responsible in all we do BHCR is hiring a Slot Attendant Supervisor! In this role, you will be responsible for the supervision of the Slot Attendants during your assigned shift.

Requirements

Smiles
Friendly
Positive Attitude
Must be able to obtain a Kansas Racing and Gaming License.
Must be 21 years of age.

Nice To Haves

1 year supervisory experience

Responsibilities

Ensure procedures are adhered to by EGM department employees.
Resolve customer disputes as necessary.
Coordinate with security to detect and prevent attempts to cheat or damage EGM machines.
Counsel, discipline, appraise, guide and instruct assigned staff.
Ensure compliance with gaming regulations.
Develops staff, conducts interviews, recommends hires trains, disciplines, and evaluates all personnel in compliance with HR policies.
Promote Players Club membership enrollments.
Track and issue Players Club Cards for new and existing guest accounts.
Track promotional merchandise distributed through the Players Club program.
Review Players Club activities and promotional status with the Slot Shift Manager.