Sleep Expert - Sales

Mattress Firm•Beaverton, OR
•$59,000 - $72,000•Onsite

About The Position

The Sleep Expert elevates the in-store customer experience by serving as a trusted sleep authority and offering best-in-class products. The role executes Mattress Firm selling programs using digital tools and supports a seamless omnichannel experience, creating a compelling environment that puts the customer at the center. Sleep Experts help customers find mattresses and improve their sleep while contributing to sales performance and company initiatives.

Requirements

  • Legal authorization to work in the United States without the need for sponsorship; proof of eligibility to work in the United States is required.
  • Ability to lift, push, or pull 50 or more pounds.

Responsibilities

  • Cultivate strong customer relationships and create an environment where the customer is always at the center.
  • Provide customers with technical and product knowledge and serve as a subject matter expert.
  • Drive individual sales performance and key performance indicators while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders.
  • Maintain awareness of competitors, their advertisements, and the services they offer.
  • Use social media to positively affect brand awareness and increase sales.
  • Execute Mattress Firm selling programs using digital tools and support a seamless omnichannel experience.

Benefits

  • Career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • Get paid on-demand.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.
  • Additional bonus opportunities may be available for eligible leadership and individual contributor roles, at the Company's discretion.
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