Sleep Expert - Sales

Mattress Firm • Rockville Centre, NY

7d • $75,000 - $85,000 • Onsite

About The Position

The Sleep Expert elevates the in-store customer experience by serving as a trusted sleep authority and offering best-in-class products. The role executes Mattress Firm selling programs using digital tools and supports a seamless omnichannel experience to create a compelling, engaging environment centered on the customer. The position may provide support to stores in Elmont, Oceanside, Levittown, Merrick, Carle Place, Valley Stream, Massapequa Park, Farmingdale, and New Hyde Park, New York, as needed. Spanish bilingual ability is preferred.

The role combines customer service and sales, with individual sales performance and KPI goals. Compensation is a competitive $75,000–$85,000 per year depending on qualifications and experience, with uncapped commission and possible additional bonus opportunities for eligible roles. Applicants must be legally authorized to work in the United States without sponsorship and provide proof of eligibility.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.
• Ability to lift, push, or pull 50 or more pounds.

Nice To Haves

• Spanish bilingual ability is preferred.

Responsibilities

• Cultivate strong customer relationships and keep the customer at the center of the in-store experience.
• Provide technical and product knowledge to customers and serve as a subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders.
• Maintain awareness of competitors, their advertisements, and the services they offer.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50 or more pounds.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.
• Possible additional bonus opportunities for eligible leadership and individual contributor roles, awarded at the Company's discretion.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed