SLED Account Manager

HP•Houston, TX

12h

About The Position

This role develops and nurtures strategic partnerships with Local Government and Education clients, serving as a trusted advisor and aligning solutions with their broader business goals. The role contributes to sales policies and targets and works with internal teams to deliver effective solutions. It is responsible for strategic SLED accounts across HP’s PC, Print, and Poly offerings, with an emphasis on larger deals, portfolio management, and selling the organization’s offerings. The position has a broad impact across multiple teams and may lead a team or project by directing activities and facilitating information validation and team decision-making. It responds to moderately complex issues within established guidelines. The role involves 75% travel. The description notes that duties and responsibilities may change and that additional functions may be assigned by management.

Requirements

Four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or commensurate work experience or demonstrated competence.
Typically 4–7 years of work experience, preferably in account management, telesales, product specialty (computers, printers, servers, or storage), or a related field; alternatively, an advanced degree with 3–5 years of work experience.
Knowledge and skills in business development, business-to-business sales, cold calling, conflict resolution, customer relationship management, inside and outside sales, marketing, product knowledge, sales development and processes, prospecting, territory management, selling techniques, and upselling.
Cross-organizational skills including effective communication, results orientation, learning agility, digital fluency, and customer centricity.

Nice To Haves

Certified Technology Sales Professional (CTSP) certification.

Responsibilities

Coordinate and own pan-HP (PC, Print, Poly) account plans for strategic SLED accounts, focusing on larger deals, portfolio management, and selling the organization’s offerings.
Identify customer requirements, match them to the organization’s capabilities, and select the appropriate direct or indirect supply chain.
Build professional relationships with clients up to the executive level and develop an understanding of their unique business needs.
Engage partners to improve win rates on selected deals and achieve and manage quarterly, half-yearly, and yearly sales quotas.
Develop and execute sales strategies and territory account plans to drive revenue growth and expand market share.
Lead contract negotiations to secure profitable deals while maintaining positive client relationships.
Monitor and analyze sales performance metrics, identify areas for improvement, and implement corrective actions.
Enter and update opportunities in the pipeline tool and recommend and implement pipeline management practices.
Use existing opportunities to expand into multiple business units within an account.
Conduct regular client business reviews to assess satisfaction, gather feedback, and identify opportunities for improvement.